1. Functional vs. Dysfunctional Group Decision-Making International Marketing Marketing 3348

2. What Key Factors Affect Group Functionality? The Group’s Decision-Making Style vs. The Individual’s Decision- Making Style

3. Functionality is in the eye of the beholder The same group may be perceived as highly functional by one member and highly dysfunctional by another

4. Functionality is in the eye of the beholder The key is the match between the group’s style and the individual’s style

5. Group Decision-Making Styles Autocratic Functional Consensus

6. Specialized by Function Marketing Finance Distribution Operations

7. Consensus-Based

8. Group Decision-Making Styles

9. Individual Decision- Making Style The individual’s preferred style is based on key personality traits: –Introversion vs. Extroversion –Leadership –Locus of Control –Need for Cognition –Assertiveness

10. Avoiding (or Correcting) Dysfunction Have a quick discussion about the group’s decision-making style in period 1: –Was it intentional or did you just fall into it? –Does it seem to be effective? –Do you want to change it?