1. How is the cloud changing “real world” IT Strategy

2. easyJet IT runs a tight ship
easyJet – 0.75% of revenue
Source: Gartner IT Key Metrics Data (November 2007)

3. easyJet IT IT Budget = 0.75% of revenue 59 ftes
Culture of differentiation
Large use of partners
100% SLA requirements

4. A high growth company

5. What does high performance look like?

6. What could cloud mean for easyJet?

7. Cloud layers
Lamia Youseff (University of California, Santa Barbara) 

8. Systems classifications
easyJet specific systems
Airline systems
We have been looking at classifications since moving to managed services in 2005
Commodity Computing

9. Systems classifications
100%
Reservation system
Revenue Managmnt
Departure Control
Crew Systems
Aircraft
Systems
99.99%
Engineering
Crew rostering
Finance
Personnel
Flight Planning
Schedule Planning
Baggage handling
Payroll
Slot Managmnt
Payments systems
99.9%
O/S
Security
Backup
Access methods
File & Print

10. High Level Architecture
Primary Site
Secondary Site
Platinum Systems
Gold Systems
Gold Systems
Silver Systems
Architecture today HQ

11. Systems classifications
easyJet specific systems
Airline systems
At the moment this is where things stand
Cloud/SaaS bar
Commodity Computing

12. Making the leap Infrastructure as a service Platform as a service
Highavailability blade service – demand based usage
Virtual utility compute – CPU on tap
Storage infrastructure – Pay by the GB
Platform as a service
DNS load balancing
MS Exchange – Pay per mailbox
Software as a service
Crew rostering
Flight planning

13. How does Cloud help easyJet?

14. Technology Strategy Cost effective and simple
Use simple, standard solutions by default
Promote innovative use of mainstream technology
Continue to use Microsoft technology for our technical platform
Provide scalable systems that never restrict the growth of the business
Provide 100% uptime for business critical systems

15. High Level Architecture
Primary Site
Secondary Site
Platinum Systems
Gold Systems
Gold Systems
Silver Systems HQ

16. High Level Architecture 2010
Primary Site
Secondary Site
Platinum Systems
Gold Systems
Gold Systems
Gold Systems
Silver Systems
Silver Systems HQ

17. Cloud services should…
Reduce the complexity of providing scalable solutions
Allow easyJet to get on with developing differentiating services
Ease the burden of test system management and configuration
Help move IT from technology focussed to service focussed

18. Cloud services could… Be a configuration nightmare
Return us to an immature service monitoring and management position
Introduce weak points in high availability services
Complicate development and deployment

19. easyJet strategy Use simple, standard solutions by default
Introduce cloud solutions only when they simplify things
Promote innovative use of mainstream technology
Continually test the market to measure capability
Continue to use Microsoft technology for our technical platform
Azure will be the natural choice, but we’ll try others
Provide scalable systems that never restrict the growth of the business
Look for areas where cloud will simplify the scaling of systems
Provide 100% uptime for business critical systems
Wait for cloud to mature before committing to HA usage

20. Questions?