1. 1 eRA Resources Supporting Applicants and Awardees

2. 2 eRA Resources User Documentation –User Guides –Release Notes –Annotated Application Forms User Demonstration –My NCBI Resources –eRA.nih.gov/help User Self-Help –Web-based training User Feedback –Comment Cards

3. eRA Resources – User Documentation New User Guides Posted –Commons User Guide Posted in July http://era.nih.gov/docs/COM_UGV2630.pdf –eSNAP User Guide Posted in August http://era.nih.gov/docs/eSNAP_UG_v2.25.0.0_041 210.pdfhttp://era.nih.gov/docs/eSNAP_UG_v2.25.0.0_041 210.pdf Release Notes –eRA Commons Release Notes 2.27.0.0 Posted in July http://era.nih.gov/files/Commons_RN_v2.27.0.0_0 7-21-10.pdfhttp://era.nih.gov/files/Commons_RN_v2.27.0.0_0 7-21-10.pdf 3

4. eRA Resources – User Documentation Annotated SF424 Application Forms –SF424 (R&R) Application Packages with field- by-field tips to avoid commons errors http://grants.nih.gov/grants/ElectronicReceipt/com munication.htm#formshttp://grants.nih.gov/grants/ElectronicReceipt/com munication.htm#forms 4

5. eRA Resources – Demonstration My NCBI Resources –Created 5 short, targeted demonstrations on managing your professional bibliography though My NCBI and Commons Link an eRA Commons Account to a My NCBI Account Associate a Paper with a Grant in Commons Move Publications from eRA Commons to My NCBI Use eRA Commons to Check Citations for Valid NIHMS ID 5

6. eRA Resources – Demonstration 6

7. 7 eRA Virtual School http://era.nih.gov/virtualschool/

8. eRA Resources – User Self-Help Self-Help Resources for Applicants –Service Desk in collaboration with eRA Communications maintains a webpage with self-help resources for the Grant Applicant community http://era.nih.gov/help/ 8

9. eRA Resources – User Self-Help 9

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11. eRA Resources – User Feedback User Comment Card –Users can now give documentation feedback by clicking a link from within the user guide 11 How are we doing? The User Support Branch (USB) of electronic Research Administration (eRA) is dedicated to serving our community and welcomes your feedback to assist us in improving our user guides. Simply click the hyperlink listed below and complete the questionnaire associated with the user guide. http://inside.era.nih.gov/era_feedback/feedback.cfm?userguide=commons

12. eRA Resources – User Feedback 12

13. Feedback Questions –How can User Support help you? –How useful is the virtual school to you? 13