1. HERITAGE real estate Lets Talk Business Group Members: Alok Bari Sayali Umbarkar Abhijeet Shinde

2. System Request Project Sponsor: Steve Johnson, CEO Project Sponsor: Steve Johnson, CEO Organization: Heritage Real Estate Organization: Heritage Real Estate Phone: 281-123-1234 Phone: 281-123-1234 E-mail: stevejohn@heritage.com E-mail: stevejohn@heritage.comstevejohn@heritage.com

3. Business model and background Heritage Real Estate is a Houston based private real estate company Heritage Real Estate is a Houston based private real estate company Been in business for last 10 years Been in business for last 10 years About $40,000,000 annual sale About $40,000,000 annual sale Currently employees 35 full-time and 83 agents Currently employees 35 full-time and 83 agents Very well established in the Houston’s real estate business Very well established in the Houston’s real estate business

4. Business Need For expansion of company’s business, analyst needs various reports (Top producers, Market share) to make important decisions For expansion of company’s business, analyst needs various reports (Top producers, Market share) to make important decisions Need to develop online system for growing users. Need to develop online system for growing users. Need efficient system to handle day to day activities of agents Need efficient system to handle day to day activities of agents Need accurate financial reports for internal audit Need accurate financial reports for internal audit Need accurate reports on agents performance to calculate correct commission Need accurate reports on agents performance to calculate correct commission Need to maintain database Need to maintain database

5. Context Level Heritage real estate system Heritage real estate system Data flow between external entities and System Data flow between external entities and System External Entities External Entities  Agents  Business Analyst  MLS Board

6. Context Level DFD

7. Level 0 (Metadata) Processes Processes  1. Search listing information  2. Add/Modify listings according to updates  3. Customer Transaction  4. Reports for System Analyst  5. Add/Modify agent information  6. Update listing information  Data Stores  D1 – Listings  D2 – Transaction  D3 - Agent

8. Level 0 DFD

9. Level 1 Process 3  External Entity  Agent  Processes  3.1 Process Sale  3.2 Process Terminated Listing  3.3 Process New Listing  2 Data Stores  D1 - Listings  D2- Transaction

10. Level 1 Process 3 DFD

11. Level 1 Process 5 (Modify Agent Information)  External Entity  Business Analyst  Processes  5.1 Check Agent Performance  5.2 Hire New Agent  5.3 Modify Existing Agent  5.4 Analyze Market Trends  Data Store  D3 – Agent

12. Level 1 Process 5 DFD

13. Level 2 Process 3.1 (Process Sale)  External Entity  Agents Processes Processes  3.1.1 Input Listing MLS Number  3.1.2 Enter Tax and Other Charges  3.1.3 Determine Discounts and Free Services  3.1.4 Generate Transaction Invoice  Data Store  D1 - Listings  D2 - Transaction  D4 - Explicit Transaction

14. Level 2 Process 3.1 DFD

15. Any Questions