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PRACTICAL COLLABORATION Fine-tuning Your Graduate Admissions Process PRESENTERS Janet Shandley and Sena Andah SEATTLE UNIVERSITY & SAINT JOSEPH’S UNIVERSITY
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PRACTICAL COLLABORATION Fine-tuning Your Graduate Admissions Process AGENDA I.Introductions II.Context III.Challenges IV.Strategies V.Outcomes HIGHLIGHTS I.Defining “practical collaboration” II.Engaging non- admissions staff in the process III.Assessing the processing needs of academic departments IV.Conducting an admissions review process V.Preparing Service Level Agreements (SLAs) I.Discussing “best practices”
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Saint Joseph’s University OVERVIEW Modified, centralized recruiting and processing Decentralized admissions process 53 graduate study areas; 2,770 graduate students Staff of 4 professionals & 3-6 student workers per semester
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Seattle University OVERVIEW Centralized processing Decentralized recruiting 27 graduate programs Over 1880 graduate students Staff of 4 professionals & 2 shared positions Enrollment Services Operations
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PRACTICAL COLLABORATION What Is Practical Collaboration? Invested parties working together to achieve specific university goals in an intentional, respectful and mutually-accountable manner.
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PRACTICAL COLLABORATION CHALLENGES UNVERSITY STRATEGIC PLANNING KEY “PLAYERS” & NEEDS DOCUMENTATION & PRIOR PRACTICE EXCEPTIONS & ACCOMMODATIONS ACCOUNTABILITY ************************************
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PRACTICAL COLLABORATION STRATEGIES I.DEVELOP AN ASSESSMENT TOOL Sponsorship Audience Data Collection II.MINING EXPERTISE Front line people Data processors Counselors & advisors III.DISCUSSION & COMPROMISE Informed discussions Common goals De-mystify process Identify training needs IV.SERVICE LEVEL AGREEMENTS Documents from template Individual program meetings
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PRACTICAL COLLABORATION Review Sample 1
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PRACTICAL COLLABORATION Review Sample 2
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PRACTICAL COLLABORATION SLA Sample 1
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PRACTICAL COLLABORATION SLA Sample 2
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PRACTICAL COLLABORATION OUTCOMES CLARIFY ROLES REVIEW TIMELINES & GOALS CONFIRM REPORTING NEEDS EXAMINE PROCESSING COMMIT TO COMMUNICATION
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PRACTICAL COLLABORATION OUTCOMES ADMISSIONS REVIEW REPORT Distribution Recommendations SERVICE LEVEL AGREEMENTS Annual Review Training Resource
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PRACTICAL COLLABORATION BEST PRACTICES REFERENCE AN ESSENTIAL GUIDE TO GRADUATE ADMISSIONS Council of Graduate Schools & NAGAP DISCUSSION Is it possible to establish a best practices standard?
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PRACTICAL COLLABORATION CONTACT US JANET SHANDLEY Director of Graduate Admission Seattle University 206.296.5904 / JANSHAN@seattleu.edu SENA ANDAH Assistant Director of Graduate Admissions Saint Joseph’s University 610.660.1108 / sowereko@sju.edu
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