1. Craig J. Nichols, Secretary 1 SUNCOM STATE MASTER CONTRACT FILING PROCEDURES FY 2014-15

2. USAC Directive  USAC requires DivTel to file for E-Rate reimbursement for all State Master Contracts starting with FY2013-2014  Decision due to fact that DivTel pays service provider invoices – i.e. is Billed Entity  The change applies to all DMS-billed E-Rate Eligible SUNCOM Master Contracts Customer must file Form 471 for DMS services directly billed by the vendor e.g., Mobile Communications Services 2

3. Working with the DMS Team  E-Rate Team Advise Florida schools & libraries Apply on behalf of entities using DMS-billed State Master Contracts  DMS Business Consultants  Service Delivery Department  Billing Department 3

4. Benefits to You  DivTel manages all procurement and competitive bidding for state master contracts  Customer maintains choice of SPI vs. BEAR invoicing modes  DivTel will be responsible for filing applications, billing and USAC invoices  E-Rate Team will be primary contact for USAC inquiries  e.g., PIA, Invoice Review (PQA) contacts 4

5. Benefits to You  Customers will not have to complete and submit AT&T GRIDS  Customers will not have to comply with USAC State Replacement Contract procedures  DivTel will ensure that state master contract applications are accurate and meet all USAC guidelines. DivTel, rather than SUNCOM customers, will be responsible for errors or omissions that impact funding. 5

6. STATE MASTER CONTRACT FILING PROCESS 6

7. Annual Applicant E-rate Process 7

8. State Master Contract Filing Process Step 1 Customer decides which DMS services it will continue or order (if new) for upcoming funding year. If ordering TIPS, STEPS, or MCS, customer conducts mini-bid and completes Vendor Selection Matrix Step 2 Customer completes LOA and submits to DivTel along with Form 479, if applicable Step 3 DivTel creates shell online Form 471 for each customer, obtains security code, and e-mails customer a Guidance Letter containing further instructions 8

9. State Master Contract Filing Process Step 4 Customer logs in, completes Blocks 2, 4, & 5 (or as revised by FCC), and follows further instructions in Guidance Letter Step 5 DivTel reviews customer-submitted information, completes Block 6, certifies, and submits Form 471 Step 6 DivTel creates and submits Item 21 Attachment 9

10. State Master Contract Filing Process Step 7 DivTel receives Form 471 Receipt Acknowledgement Letter (RAL) and shares with customer for any necessary changes Step 8 DivTel receives PIA requests and contacts customer for information, documentation when necessary Step 9 DivTel receives Funding Commitment Decision Letter (FCDL) and shares with customer 10

11. State Master Contract Filing Process Step 10 DivTel creates shell online USAC Form 486 for each customer, shares with customer for completion of Form 486. Step 11 Customer logs in, completes Blocks 2, 3 and 4 (or as revised by FCC) Step 12 DivTel reviews completed Form 486, certifies, and submits 11

12. State Master Contract Filing Process Step 13 Customer determines preferred invoicing mode SPI - DivTel invoices customers non-discounted portions & instructs service providers to file invoices to USAC for remainder OR BEAR - DivTel invoices customer 100% Step 14 DivTel submits GRIDS for AT&T services Step 15 DivTel collects any required documentation from customers 12

13. STATE MASTER CONTRACTS BIDDING & ORDERING 13

14. SUNCOM State Master Contracts  To view eligible E-Rate contract information go to DMS SUNCOM Website DMS SUNCOM Website  For questions about services contact your DMS Business Consultant  To order services go to Ordering Login PageOrdering Login Page TIP: Allow plenty of time to file your CSA 14

15. DMS State Master Contracts ServiceCompanySPIN Contract Number Allowable Contract Date Award Date Form 470 App # Contrac t End Date Effective Dates CENTREXBellSouth (dba AT&T) 143004824DMS 06/07- 086 1/30/20072/6/20072894600006140296/30/20142/12007- 6/30/2014 CenturyLink143001444DMS 08/09- 057 12/17/20082/9/20095004400007018296/30/20142/10/2009- 6/30/2014 Verizon143001435DMS 08/09- 071 2/25/20095/18/20095983500007302956/30/20145/22/2009- 6/30/2014 Toll-Free Services (1- 800/888) EarthLink/ DeltaCom 143001196DMS 08/09- 078 3/9/20093/23/20098391800007332153/19/20144/10/2009- 3/19/2014 Long Distance Qwest143001157MA 211410/31/20033/22/20041153400004582863/21/20143/22/2004- 3/21/2014 Long Distance EarthLink/ DeltaCom 143001196DMS 10/11- 036 7/29/20119/9/20118894400009274319/8/20169/9/2011- 9/8/2016 15

16. DMS State Master Contracts ServiceCompanySPIN Contract Number Allowabl e Contract Date Award Date Form 470 App # Contract End Date Effective Dates Voice Conferencing British Telecom 143009071DMS 1112-0194/6/20125/3/121258000010322416/30/20155/3/2012- 6/30/2015 STEPS - Telephony Equipment & Services Avaya143005214730-000-09-14/9/20089/3/20086163500006642713/2/20149/3/2008- 3/2/2014 Cisco143005014730-000-09-14/9/20089/3/20086163500006642713/2/20149/3/2008- 3/2/2014 Siemens143004816730-000-09-14/9/20089/3/20086163500006642713/2/20149/3/2008- 3/2/2014 Internet Access (FIRN) AT&T143004824DMS 08/09-06111/19/20081/12/20091500900006936526/30/20151/12/2009- 6/30/2015 MFNAT&T14300482414-973-800-R10/4/20054/20/20068024700005438019/17/20169/18/2006- 9/17/2016 16

17. DMS State Master Contracts ServiceCompanySPINContract Number Allowable Contract Date Award Date Form 470 App # Contract End Date Effective Dates TIPS (Wiring, Internal) For info : call Derald Turner @ 850-414-6771 or Derald.Turner@dms.myflorida. com DMS 1213-001 (A- N) 11/26/2012 Multiple Award Dates 4054900010539666/30/2016 7/01/2013 – 6/30/2016 Remote Broadband Services AT&T143004824DMS 08/09-0279/18/20087/13/20099769100006771757/2/2015 7/13/2009- 7/2/2015 Mobile Communication s Services AT&T143025240DMS 1011-008A9/30/20101/11/20125898200008496721/10/2017 1/13/2012- 1/12/2017 Mobile Communication s Services Sprint143006742DMS 1011-008B9/30/20101/13/2012 589820000849672 1/12/2017 1/13/2012- 1/12/2017 Mobile Communication s Services Verizon143000677DMS 1011-008C9/30/20101/20/2012 589820000849672 1/19/2017 1/20/2012- 1/19/2017 17

18. DivTel Business Development Consultants 18

19. Competitive Bidding: ‘Mini Bids’  An evaluation process used by applicants when a state files an Form 470 and signs state master contracts with more than one service provider as a result  Applicant cannot simply choose one of these service providers, but must evaluate all eligible state master contracts and demonstrate why the service provider it chooses is the most cost-effective solution. Applies to SUNCOM contracts: Mobile Communications Services (MCS) # DMS 1011-008(A, B or depending on vendor) Telephone Equipment & Services (STEPS) # 730-000-09-1 Wiring, Internal (TIPS) 19

20. Sample Bid Evaluation Matrix 20

21. Communications Service Agreement and Billing (CSAB) System  New CSAB Data Collection & Ordering System Data Collection Selecting Services Evolution of FY2013-14’s Application process WebEx Training series to be announced shortly 21

22. STATE MASTER CONTRACT RESPONSIBILITIES 22

23. DivTel Will Need From You:  Letter of Agency – Sign, date, notarize and return to E-Rate Team  If ordering P2, you will need a Technology Plan  If you have a certified Tech Plan: provide DivTel your DOE letter of Tech Plan Certification  If you don’t have a certified Tech Plan: notify DivTel of Plan status, and must provide DivTel your DOE Letter of Tech Plan Certification before Form 486 can be filed  Inform E-Rate Team if you are conducting your own procurement (filing own Form 470) and considering a DMS State Master Contract as a bid response  Services, quantities, and other service information to include on Block 5  Copy of Form 479 if ordering Internet Access services  Contact information for person(s) responsible for E-Rate  Any supporting documentation requested by E-Rate Team 23

24. Responsibilities  DivTel Will ensure State Master Contract applications are accurate and meet all USAC guidelines Will be responsible for any reduction in funding that results from DivTel errors or omissions  SUNCOM Customers Will be responsible for any reduction in funding that result from their error or omissions Agree to meet required document retention rules and to provide documentation, as required by DivTel and USAC