1. Motivating the Workforce Jayne Billam HR Director University of Lincoln 21 st January 2010

2. Content Background Role of HRD What is motivation How to motivate a workforce How to measure motivation Summary

3. Background Recent History of the University Relocation to Lincoln TUPE transfers Aspirations Culture and values Working with different staff groups Sector challenges and funding cuts

4. Role of HRD My background Level in the Organisation Structure of the function People challenges/Strategy Performance Management Achieving aspirations and targets Engagement and collaboration Herding cats!

5. The Knowledge Worker “ Knowledge workers do not see themselves as subordinates or employees and cannot be managed in what was previously regarded as Theory X or Theory Y way. Knowledge workers see themselves more as ‘associates’ of the organisation rather than ‘employees’ ” Hui-Chun and Miller 2005

6. Motivation is… Individual ‘ Motivation is the fire within. If someone else tries to light that fire under, the chances are it will burn very briefly.’ Stephen Covey Energy & enthusiasm Passion & vision Inspirational leadership not management Having fun Recognition and achievement Personal growth

7. How to Achieve a Motivated Workforce Understand the history collective and personal Recognise a single solution will not work Recruit, retain & develop leaders – one person is not enough Celebrate success it is infectious

8. What Does that Mean in a University? Clear about our purpose Inspiring people & locations Opportunities to engage, listen and develop Share the challenge/be honest Share the vision, ambition and goals Clear accountability

9. Measuring motivation Quantative Measures Turnover Absence statistics Attitude surveys Number of collective disputes Qualitative Measures Quality of conversations Attendance at events Staff suggestion scheme Well being initiatives Collaborative working Delivery of goals

10. Personal Beliefs Live the values Keep sight of the bigger picture One person can make a difference. “If you think you’re too small to have an impact, try going to bed with a mosquito in the room.” Anita Roddick – Founder of the Body Shop

11. Summary Know yourself and be true to your values Know your organisation Be clear about where you are trying to get to and have clear measures of success Small things can create big momentum