1. Overseas Travel and Insurance
The School takes the safety of all its staff seriously.  This includes staff travelling, or based outside London. 
All staff travelling on behalf of LSHTM for the first time are required to complete the on-line Security Awareness e-learning course before they travel. A copy of the completion certificate should be lodged with the LSHTM Insurance office.
Failure to submit a travel approval request and receive confirmation of approval prior to travel will be reported to the relevant line manager.
Where the travel includes a country or region covered by an FCO advisory, it will be considered a disciplinary matter and will be taken through due process.

2. Simple Guides intra.lshtm.ac.uk/Services/Travel/
Decision Tree – A flow chart explaining the approval process
Travelling Overseas – A summary of the actions required before, during and after travel overseas, applicable to all staff and research students travelling overseas
Working Overseas – A summary of information and guidance for all staff and research students working overseas on behalf of LSHTM
Insurance – A summary of the insurance cover for all those both travelling and working overseas
Advice – A summary of the advice services provided by our insurers, AIG

3. Forms
All staff must complete the iTravel Form
If travelling to a country or region about which the Foreign & Commonwealth Office have issued Travel Advisories, an additional High Risk Overseas Travel Risk Assessment needs to be completed and details about the trip including accommodation, transfers and who will accompany you added.

4. Insurance Group Personal Accident & Travel Cover is provided by AIG
The key area of cover under this policy is Emergency Medical Assistance, and provides unlimited emergency medical expenses while travelling - this includes cover for emergency air evacuations were necessary, including in cases of unrest, natural disasters or personal injury.
The policy also includes:
Personal Accident
Personal Belongings
Personal Money & Credit Cards
Passport Indemnity Costs
Travel & Baggage Delay
Cancellation & Curtailment
Personal Liability

5. Insurance Emergencies Please note the following advice:
Call the helpline before going to a hospital.
Keep a note of the emergency no with you at all times.
Make sure that other people know that you have emergency medical insurance and that they should call the helpline on your behalf, if you are unable to do so.
Keep the insurance card, or details of the insurance, where they can be found easily if you are unable to call the helpline yourself.
Non-emergency medical treatment or advice
All travellers - the main AIG emergency number can also be used for non-emergency medical advice.
Alternatively, AIG also provide a “Healthline Plus” advice service on +44 (0)

6. Insurance International Private Medical Insurance (PMI)
Cover is provided by AXA PPP
This policy is specific to staff based overseas and covers medical treatment, including in-patient & out-patient treatments, emergency admissions, and chronic conditions.
The policy is very comprehensive and includes dental & optical cover, herbal medicine, health checks etc.
Emergency medical assistance cover is not generally provided by this policy. If you are travelling, or are based overseas, you should take out personal accident and travel insurance with AIG.

7. AIG Website https://travelguard.secure.force.com/TravelAssistance/
Travel Security Awareness Course
Travel Angel
The Travel Security Awareness online course aims to instil a self-awareness culture and reduce exposure to risks through education and awareness training. It will help business travellers to plan ahead and identify and manage potential travel-associated complications. Under the “Security / Security Videos” tab
The course takes approximately 45 minutes to complete and comprises 5 modules:
Business Travel, an Introduction;
Getting Around While Abroad;
Staying Healthy Abroad;
Crime and Criminality, How to Avoid it
Kidnapping and Terrorism

8. AIG Website https://travelguard.secure.force.com/TravelAssistance/
It will look like one of these..
But once registered & logged in, it will look like this!

9. AIG Website https://travelguard.secure.force.com/TravelAssistance/
Travel Alerts

10. AIG Website https://travelguard.secure.force.com/TravelAssistance/
Resources

11. AIG Website https://travelguard.secure.force.com/TravelAssistance/
Travel Health

12. AIG Website https://travelguard.secure.force.com/TravelAssistance/
Travel Health

13. AIG Website https://travelguard.secure.force.com/TravelAssistance/
Travel Health

14. AIG Website https://travelguard.secure.force.com/TravelAssistance/
Security – Destination Reports

15. AIG Website https://travelguard.secure.force.com/TravelAssistance/
Security – Destination Reports

16. Foreign & Commonwealth Office (FCO)

17. Foreign & Commonwealth Office (FCO)

18. Foreign & Commonwealth Office (FCO)

19. Foreign & Commonwealth Office (FCO)

20. Training
In addition to the Travel Angel travel security awareness course, other courses are available, if required.
Basic Security in the Field
Developed by the United Nations Department of Safety & Security, it is an on-line course designed to take 2-4 hours.
Control Risks
Offer 2-5 day Hostile Environment Training courses.
Clarity Security Training
Offer 3 day "Personal Security" and 4 day "Personal Security for Field Staff" courses
A.i.d. Training
Offer a range of training courses, including a 1 day Personal & Travel Safety course, which can be tailored to specific countries and a 5 day Operational Safety, Security & First Aid Training course.

21. Health Advice Health advice must be sought before travelling
HTD or Nomad Travel Clinics
AIG website
In the event of a medical emergency while travelling, contact the AIG emergency number immediately
Travellers who become unwell within 2 weeks of their return to the UK should seek urgent medical advice from their GP or the HTD

22. Health Advice

23. Mobile Phones
Not all mobile phone networks have inter-connect agreements worldwide.
Some countries have a voice-only mobile network, with no data capability, and very few landlines.
You must make sure that your phone and network will be suitable for the country and areas where you will be visiting.
If you opt to use a local sim card, purchased i-country, you must be aware of the limitations of the service provided.
We are aware that SIM cards in Tanzania, Uganda & Ethiopia, for example, do not permit calls to be made outside of their own country.

24. Visas
The rules relating to which countries require visas and the suitability of different types of visas are complex and applications can be slow!
Good starting points for help are the FCO and AIG websites.
There is also the Project Visa website – – but note that this is not a UK website.