1. Lowering Cost of AP and Expenses through Document Automation
Doug Todd, Vice President, Keste, LLC

2. Confidentiality
All materials presented and discussed are the confidential and proprietary intellectual property of Logitech and Keste, LLC. and are subject to the existing non-disclosure/confidentiality agreement.
Copying or capturing screenshots of either the presentation or the demonstration without prior written consent of Logitech and Keste is prohibited.

3. Who Is Keste? 230 Dedicated Oracle Professionals
Solution Centers in Dallas, TX and Hyderabad, India
Applications Practice:
Oracle EBS, Siebel CRM, Agile PLM, ATG eCommerce
Product Configurator (Complex Selling and Ordering Process)
Technology Practice: FMW / WebCenter Specialists
WebCenter (Portal, Content, Sites and Imaging)
Security
SOA / BPM
Oracle ADF Development
Systems (Cloud and Infrastructure)
Engineered Solutions Practice:
Exalogic
Exadata
Exalytics
Oracle Database Appliance

4. Claims Processing Automation
Manual error prone process
Claims
Manual error prone process of manually typing claims data into Salesforce.com
Automated process with minimal manual effort
Claims
Automated process allowed extraction of claims information, verification with information in EBS and direct entry into salesforce.com.
Forms recognition had a custom recognition for extracting claims as well checks with EBS to verify whether the claim is duplicate or is not incorrect.
WC Forms Recognition/ Database
Custom Forms Recognition screen for extracting claims data and validating against EBS for Invoice # etc.
SOA interface that picks up the extracted claim information and delivers to Salesforce.com for processing

5. Solution Architecture
SOA/BPM

6. PO Matching Oracle EBUS BPM (Workflow Automation)
Administration
Oracle EBUS
BPM (Workflow Automation)
Invoice Validations
Validate
Invoice / Image View
Invoice Creation
Resolve
Exceptions
PO Matching Rules
Process PO Matching Exceptions
Worklist
Exceptions
WebCenter Content (Repository)

7. Key Custom Workflow Components (Cont.)
PO Matching Exceptions
Invoice imported to eBS and standard 2/3 way PO matching validation rules leveraged
BPM process waits for standard invoice validations to complete
After validations complete, BPM process polls for any price/quantity/receipt matching holds in EBS.
BPM component creates and routes workflow tasks to buyer or requester on purchase order based on the type of invoice hold
Simplified/Expedited Hold Resolution Process
As part of task to Buyer/Requester
Details of PO line number causing matching hold
Shipment number which caused matching hold
notification
The standard 2/3 way PO matching process in eBS kicks off after the invoice import in eBS. The matching process may put price, quantity, or receipt matching holds on invoice if applicable. The AP person would then try to identity buyer/requester on the PO and get their input through s/phone calls to be able to resolve the issue. Also, the Buyer, Requester, and AP team would then have to look through the invoice, invoice lines, PO, PO Distributions, and shipment records to identify and correct the cause of holds. This was a time consuming and less effective process.
The IPM AP solution looks for those holds after the invoice import. If any of those holds are found on invoice in eBS, the custom BPM component queries eBS and fetches the details on the cause of holds. It then creates a task in IPM workflow with all the details with PO, PO Line, Shipment Line details and the Buyer or Requester name displayed on the task. It also automatically sends a notification to buyer/requester and assigns the task to them for further action on invoice and/or PO. Buyer/Requester has all the details they need for resolving the holds, on the task details page. They also have a section on the task details page where they could put comments. This way the AP team and Buyer/Requester can share information through a central source. It also provides the capability for auditing.
The solution also provides auto-escalation capabilities, when buyer/requester has not acted on the task for a certain time period.

8. Process Overview Blind Spot Reporting
| Confidential and Proprietary © Keste, LLC 2013

9. Doug Todd
Vice President
Keste, LLC