1. striving to end homelessness: and improve options for people in housing crisis GHN is a voluntary and membership organisation working with and for people affected by homelessness. We connect knowledge and expertise to improve policy, practice and perceptions on homelessness. Damian McGowan Managing Director, Gowrie Care Board of Directors, Glasgow Homelessness Network 04 October 2011 A Mandate & an Audit

2. striving to end homelessness: and improve options for people in housing crisis GHN is a voluntary and membership organisation working with and for people affected by homelessness. We connect knowledge and expertise to improve policy, practice and perceptions on homelessness. The Mandate

3. striving to end homelessness: and improve options for people in housing crisis GHN is a voluntary and membership organisation working with and for people affected by homelessness. We connect knowledge and expertise to improve policy, practice and perceptions on homelessness. Represents a position shared by a group of 21 voluntary organisations, locally and nationally; We are organisations bringing forward a homelessness, not an anti-cuts, agenda; We are addressing the Big Questions for homelessness in Glasgow considered at last year’s conference; Our approach is innovative, evidence-based, solutions focused and aims to assist Glasgow to meet the 2012 target; We work to ensure the views of people affected by homelessness are considered within the current debate. 2012 Mandate

4. striving to end homelessness: and improve options for people in housing crisis GHN is a voluntary and membership organisation working with and for people affected by homelessness. We connect knowledge and expertise to improve policy, practice and perceptions on homelessness. Reflecting That we record the key learning from the last decade of homelessness investment, so that mistakes are never repeated and next steps are progressive Consenting That cross-sector consensus is reached on a current profile of homelessness and rough sleeping - and a definition of service quality - that informs policy and spending decisions Predicting That spending decisions are risk assessed for impact on services and service users. That we statistically forecast homelessness and set prevention and reduction targets Participating That the next phase in tackling homelessness is truly collaborative and co-produced by people living, working and using services in Glasgow Our 4 Point Mandate:

5. striving to end homelessness: and improve options for people in housing crisis GHN is a voluntary and membership organisation working with and for people affected by homelessness. We connect knowledge and expertise to improve policy, practice and perceptions on homelessness.  Crossreach  Glasgow City Mission  Glasgow Council for the Voluntary Sector  Glasgow Homelessness Network  Glasgow Rent Deposit and Support Scheme  Glasgow Simon Community  Glasgow Women’s Aid  Govan Law Centre  Gowrie Care  Harmony Employment  Impact Arts  Lodging House Mission  Marie Trust  Penumbra  SAY Women  Scottish Council for Single Homeless  Scottish Churches Housing Action  Scottish Refugee Council  Shelter Scotland  Southside Housing Association  Unity Enterprise Mandate Signatories (to date)

6. striving to end homelessness: and improve options for people in housing crisis GHN is a voluntary and membership organisation working with and for people affected by homelessness. We connect knowledge and expertise to improve policy, practice and perceptions on homelessness. The Audit … (A decade of progress?)

7. striving to end homelessness: and improve options for people in housing crisis GHN is a voluntary and membership organisation working with and for people affected by homelessness. We connect knowledge and expertise to improve policy, practice and perceptions on homelessness. “Those who cannot remember history are doomed to repeat it” (George Santayana) “History is a vast early warning system” (Norman Cousins) Reflecting…

8. striving to end homelessness: and improve options for people in housing crisis GHN is a voluntary and membership organisation working with and for people affected by homelessness. We connect knowledge and expertise to improve policy, practice and perceptions on homelessness. Important that Glasgow critically reviews and records: The progress we have made The mistakes we have made The key learning that should inform future decisions Reflecting…

9. striving to end homelessness: and improve options for people in housing crisis GHN is a voluntary and membership organisation working with and for people affected by homelessness. We connect knowledge and expertise to improve policy, practice and perceptions on homelessness. 10 year audit of homelessness in Glasgow carried out by the Homelessness Mandate Steering Group Aims to consider the impact of key legislative, policy and practice changes Aims to consider the impact of the significant investment in homelessness Aims to consider how to use the learning to inform funding and policy decisions in the coming period The Audit

10. striving to end homelessness: and improve options for people in housing crisis GHN is a voluntary and membership organisation working with and for people affected by homelessness. We connect knowledge and expertise to improve policy, practice and perceptions on homelessness.

11. striving to end homelessness: and improve options for people in housing crisis GHN is a voluntary and membership organisation working with and for people affected by homelessness. We connect knowledge and expertise to improve policy, practice and perceptions on homelessness. We have legislation that is viewed as the most progressive in Europe … but not all of it has been (or will be) implemented or felt on the ground; Rough sleeping reduced by 50% during the period of targeted investment… but rose again when ring fencing was removed; Hostel closure was positively evaluated in terms of the outcomes for former residents … but there are recurring challenges in finding temporary accommodation for all homeless applicants; The number of homelessness presentations dropped in the city in 2010-11 … but we still receive almost 10,500 presentations, the highest in Scotland. What Difference?

12. striving to end homelessness: and improve options for people in housing crisis GHN is a voluntary and membership organisation working with and for people affected by homelessness. We connect knowledge and expertise to improve policy, practice and perceptions on homelessness. Our Pledges We invite you to work with us to create a series of pledges that can serve as a multi-agency ‘treaty’ to guide the decisions of the future…

13. striving to end homelessness: and improve options for people in housing crisis GHN is a voluntary and membership organisation working with and for people affected by homelessness. We connect knowledge and expertise to improve policy, practice and perceptions on homelessness. For example:  Glasgow will not build or re-commission large scale hostels.  Glasgow will adopt a cross sector approach to measuring rough sleeping.  Glasgow will use a consistent approach to needs assessment. Our Pledges

14. striving to end homelessness: and improve options for people in housing crisis GHN is a voluntary and membership organisation working with and for people affected by homelessness. We connect knowledge and expertise to improve policy, practice and perceptions on homelessness. For tackling homelessness: Determine 2 key successes that you would pledge we keep doing? Determine 2 of Glasgow’s key mistakes that you would pledge we learn from? Our question to you…