2. Intermediate 1 Admin LO1 Outline methods of identifying qualities and skills required of an administrative assistant at a junior level

3. QUALITIES OF AN ADMINISTRATIVE ASSISTANT well organised patient tactful able to use initiative able to work as part of a team able to work independently

4. DUTIES OF AN ADMINISTRATIVE ASSISTANT word processing answering telephone reception duties faxing filing photocopying general administration

5. Job Description is a document that sets out the background to the post, the duties and their responsibilities. It should also tell them who their line manager would be. It is similar to a job advert and will usually include a complete list of duties. (P6) www.myjobscotland.gov.uk www.s1jobs.com

6. Person Specification Person Specification is a document that details the skills, qualifications, experience and personal qualities required by the candidate. Example on P7 of Course Notes. Essential skills are those that are NEEDED for the job Desirable skills means that having them would be an advantage but not vital

7. Skills Analysis It is an important task for all employees to assess their own skills and qualities. It can help further your career or lead to a promotion. 2 ways an employer may analyse an employees skills is – Skill Scan SWOT analysis

8. Skill Scan Example page 9 of notes Identifies current skills and gaps in skills Used to assess their own skills and qualities A skill scan is a statement describing your skills, knowledge and qualities to date

9. SWOT Strengths Weaknesses Opportunities Threats Page 10 of notes