1. GREEN DEAL ACCREDITATION Adenike Titiloye Managing Director Catalyst Mutual Enterprise CIC

2. INTRODUCTION Catalyst Mutual Enterprise CIC (WMKS) Who are we? The Green Deal Overview Certification Process & Training Why is this important for Care & Repair Catalyst Service Offer & Support

3. Who are we? West Midlands Kick Start Partnership Programme – needs no introduction its achievements shows; the positive outcome for collaborative working including: 28 LA, HIAs, saving on i.e. people, finance, time, system etc Vulnerable and older Homeowners 2,700 households had their homes improved (DHS)& £34m - financial asset The Green Deal Pilot stage – UKAS assessment WMKS Accredited Certification Body

4. Green Deal Overview – what is GD GD new government flagship policy initiative (Energy Act 2011) Market driven Makes energy efficiency improvements to both domestic and non domestic properties Measures pay for itself overtime – golden rule – no up front cost Finance agreement attached to the meter Support for poorer households – ECO Accredited Advice, Products and Installation

5. The Green Deal Process The 4 GD Customer Journey

6. Green Deal Participant – GDAO 1) Assessment – Green Deal Advice Organisations (GDAO) Employs Qualified Green Deal Advisors (GDA) GDA – visit homes to complete assessment GDA will recommend energy efficiency improvements – meet golden rule Impartial process and portable report Green Deal Advice Report make up of EPC and Occupancy Assessment - lodged

7. Green Deal Participant - Finance Green Deal Provider will pick up the GDAR Quote for recommended energy efficiency improvements – you don’t have to choose all Green Deal Provider will write up a Green Deal Plan - contract between homeowner and provider for the instalment Obligation for repayment passes to whoever pays the bill at the property The provider arrange for the installation

8. Green Deal Participant - Installer Green Deal provider arranged for the improvements to be installed by a Qualified and accredited Green Deal Installer (GDIO) Installation must meet NOS – PAS 2030 GDI installed GD measures Paid for by Green Deal Provider

9. RRRrr Repayments and Follow up Now enjoy the benefits of energy efficient home The GD repayments will be added to the electricity bill for the home Continuing Support from GD provider Customer free to switch energy supplier

10. The Green Deal ‘who is who’ The Green Deal Advice Service Certification Scheme (WMKS) Catalyst Based in WM The only community interest based CB

11. Route to Certification for: Green Deal Advice Organisation The Green Deal Advice Organisation(GDAO) Application & initial desktop audit Head Office Visit – audit of QMS – how long? Test processes and procedures – non compliance raised 2 types – non compl and major non compl – Risk Trigger All non compliance resolved – Certification granted by an independent Decision Maker

12. Certification Requirements…. Know the scheme specification for GDAO Eligibility criteria – Qual & Comp (EPBD, GDA) – Insurance Management and monitoring of GDAS – docs control, record keeping, internal audits, mgt reviews, work assignments, CPD, perf appraisal, complaints Operational procedures- pre visit info RdSAP and GD software

13. Green Deal Accredited Technical Training Green Deal Advisors (GDA) Levels 3 Diploma Domestic Green Deal Advice Level 4 Diploma non-Domestic Green Deal Advice Levels 1 Award in introducing sustainable energy efficiency to potential customers Level 1 Award in Promoting energy efficiency to potential customers Green Deal Workshops

14. Green Deal business opportunities For Care and Repair Why it is important for C&R to get involved with the Green Deal -Current and future role for C&R What is in it for C&R customers’ base especially vulnerable, older, fuel poor household? Impact of the Green Deal on C&R customer base and how C&R may impact on the best outcome for their customers What C&R need to do to benefit from the business opportunities that the Green Deal presents -Training and the Certification Process -Available Support and Funding from Scottish Government

15. Conclusions… Catalyst CIC (WMKS) were part of the DECC pilot for the Green Deal I was on the national steering group on developing Certification framework - DHS I Stresses the importance of the impact of GD on vulnerable, older and fuel poor households Catalyst CIC is ‘at your service’ our Certification scheme is designed with you in mind

16. Catalyst CIC - Business Model Catalyst Mutual Enterprise CIC (WMKS) Loan Management Service ‘Residual Kick Start loans’ The Green Deal advice Service Certification Green Deal Technical Training & Workshops Future Plan Disabled Facilities Grants administration Future plan Empty Homes delivery

17. Thank you Contact Details: T: 0121 607 1798 E:enquiries@catalystcic.co.uk