1. TWINNING PROJECT: APPROXIMATION OF LEGISLATION TO THE INTERNAL MARKET ACQUIS 00MAC01/02/006 COMPONENT 6 COMPONENT 6Workshop on identification of IT needs, 2 nd day mag. Tatjana M.Zupan, mag Aleksander Boh, Marko Ambrož Ministry for public administration, Slovenia Skopje, 08.06.2005

2. 2 INTRODUCTION Case Study: - Organizational aspects of SLO Government - GCI Organization - GP and Legislation Register - Document exchange standards - Support services, help desk - E-GOV RECOMMENDATIONS: - Second interim report on Component 6 - Workshop on identification of IT needs

3. Skopje, 08.06.20053 Introduction - Budget (if the project is not in a budget it does not exists) - Strategy (if organizational element is not in a strategy it will not be established) - Action Plan (175 projects, 300 services) - IT Staff (no staff no projects) - Project Management (no management no predictable results, high risks) - Help Desk/Call Center (no central statistics about trouble cases no control on maintenance costs) - Central Procurement (no CP no Common Government Terms and Conditions) - Security Policies (Commonn Government Security Standards and Policies) - Quality Assurance (From Independant Organizations) - Infrastructure (In place)

4. Skopje, 08.06.20054 USERS Help Desk STRATEGICDIRECTIONSSTRATEGICDIRECTIONS Steering Comitee Project Manager - Tecnical Advisor - QA Advisor Project Working group - member 1 - member 2 - member … Users Working Group Implementation Group Test Environment Training Environment Production Environment BUDGETBUDGET Action Plan Project Management

5. Skopje, 08.06.20055 Links: http://www.mju.gov.si/index.php?id=541 http://e-uprava.gov.si/e-uprava/portalStran.euprava?pageid=499 2) Various documents and information http://e-uprava.gov.si/e-uprava/en/portalPage.euprava?pageid=700 Vsebuje: - Various documents (source: Centre for Informatics) - Realisation of e-Commerce in Public Administration of the Republic of Slovenia - Dictionary of Abbreviations.pdf - Electronic Commerce and Electronic Signature Act.pdf - Decree on Conditions for Electronic Commerce and Electronic Signing.pdf - A Presentation of the Strategy of the Government Centre for Informatics with an Emphasis on the Development and Organisation Inception of the Establishment of E-government in the Republic of Slovenia.pdf - INDO 2004 - E-government and e-services (Presentation by Duąan Kričej, sept. 2004).ppt

6. Skopje, 08.06.20056