1. Open Lab Futures Debbie Carraway / John Klein Information Technology

2. Some Brief Announcements David Ladrie / Susan Klein (ITD Computing Services) More information will be available at the next open meeting, where we respond to what we hear from you today. Other issues of General Interest? (ITD people, be quiet, you had your chance to be on the agenda)

3. That was then… Open meetings in March, 2000 to discuss what ITD should do to improve its “Open Lab” offerings Follow-up meeting in April laid out plans which we’ve subsequently followed

4. Major issues from those meetings Easier/Faster Application Deployment & Maintenance Client Diversity Education Auditing Universally Accessible File System Workstation Maintenance (ties with 1 st bullet)

5. How we responded See http://www.ncsu.edu/mtip/notes/April-5-2000/ppt/ Several issues not addressed in that meeting: –Client Diversity –Education –Auditing –Universally Accessible File System

6. Client* Diversity Windows 95/98 now supported Windows 2000 lab deployment “in progress” Complete secure LDAP access to NDS from all platforms (Solaris/Mac/Linux/more) ConsoleOne for Solaris almost ready Mac AFP/IP in beta test here at NC State * Client software, not client “people”

7. Education Training classes in CALS lab last March (Zen 2) Training classes in AFTC last November (workstation registration/preparation) Targeted for content, not polish Framework on which documentation web pages are built

8. Auditing We purchased (a site license) for “AuditLogin” software which tracks usage server-side. Zen 2 has automatic workstation inventory, which we are using in the ITD Unity labs.

9. All your Base, are belong to Us! http://www.time.com/time/magazine/article/0,9171,100525,00.html

10. Universally Accessible File System Zip 250 drives on new ITD purchased lab machines. “Profile” quota now at 10 MB Several projects still under consideration. Did we mention we have Zip disks now?

11. Issues Raised over E-mail 1.Reliability 2.Collaboration for “Faculty/Staff” application development 3.…

12. Reliability Current, real time status of all ITD fileservers on the web for your review: http://www.ncsu.edu/mtip/zen/labs/itdservers.htm All new print servers All new profile servers (NSS) All replica servers now equipped with 1 GB of RAM

13. Collaboration Good idea! We’ll present some options next meeting!

14. So, what now? What are the major consumers of your time and energy in providing “open” labs for students?

15. So what? (now) What processes does ITD need to put into place to smooth routine operations?

16. So, WHAT? Now! What features do you want developed in your labs over the next year?

17. So… what now? What topics would you like covered in short courses? Are there topics that should be taught regularly/on what schedule? What are your top priorities for web documentation?

18. Open Lab Futures Debbie Carraway / John Klein Information Technology

19. Don’t be surprised in May ITD* will drop support and decommission critical support servers for the NCSU GINA on May 18, 2001 After that date, your NCSU GINA machines will not function if you take no action. Announcement was made 9 months in advance. Reminders go out monthly. * ITD is not NCSU

20. “Name that group” competition! We’ve reorg’d so much, we have no name! Currently answer to “Microsys”, “MTIP”, and (our current favorite) “NuTS” All submissions must not violate the Unity guidelines prohibiting profanity.