2. OBJECTIVE  DEFINE DAK, RECEIPTS  DESCRIBE ROLE OF DEALING OFFICERS  LIST OUT AIDS TO PROCESSING  DESCRIBE ACTIONS ON RECEIPTS  LIST OUT FEATURES OF ACTION TAKEN BY A SECTION  DESCRIBE ROLE OF HIGHER OFFICERS  DESCRIBE LEVEL OF DISPOSAL

3. DAK & RECEIPT ““DAK” INCLUDES EVERY TYPE OF WRITTEN COMMUNICATION SUCH AS LETTER, TELEGRAM, ID NOTE, FILE, FAX, E-MAIL, WIRELESS MESSAGE WHICH IS RECEIVED WHETHER BY POST OR OTHERWISE, IN ANY DEPARTMENT FOR ITS CONSIDERATION ““RECEIPT” MEANS DAK AFTER IT HAS BEEN RECEIVED BY THE CONCERNED SECTION / OFFICER.

4. DAK-RECEIPT  DURING OFFICE HOURS ……  IN CASE OFFICER IS ON LONG LEAVE …  OUTSIDE OFFICE HOURS ….  RECEIVED THROUGH E-MAIL …  COMMUNICATION THROUGH FAX …  ACKNOWLEDGEMENT OF DAK ….

5. DAK-REGISTRATION  URGENT DAK SEPARATION  OPENNING OF COVERS  CHECKING OF ENCLOSURES  DATE-STAMP  SORT – SECTION-WISE  REGISTER / NOT TO REGISTER  DAK REGISTER & INVOICE REGISTER

6. DAK-DISTRIBUTION  INVOICE / MESSENGER BOOK  TIMING OF DISTRIBUTION  ROLE OF NIGHT DUTY CLERK  GENERAL PRINCIPLE TO HANDLE ODD SITUATION

7. RECEIPT-DIARISATION  WHAT NOT TO DIARISE  WHAT TO DIARISE IN RED INK  FORMAT OF SECTION DIARY  RECEIPTS REDIRECTED  COME-BACK CASES : DIARISE EACH TIME  SECTION OFFICER SCRUTINISES EACH WEEK  ALLOCATION OF DISPUTED RECEIPTS

8. ACTION ON RECEIPTS THREE GOLDEN PRINCIPLES MAXIMISE SPEED OPTIMISE QUALITY MINIMISE PAPER WORK

9. ACTION TAKEN BY SECTION MAIN FEATURES REFINING STATUTE / CUSTOM S FURNISHING STATING THE ISSUE DRAWING ATTENTIO N EVALUATIN G SUGGESTIN G MISTAKE FREE UPDATED TIMELY JUST ALL ANGLES COVERED SUGGESTED PLAUSIBLE

10. OTHER IMPORTANT CONCEPTS  STANDARD PROCESS SHEET  LEVEL OF DISPOSAL / CHANNEL OF SUBMISSION  LEVEL JUMPING – SENIOR ASSISTANTS  HANDLING ORAL INSTRUCTIONS  THE TWO IMPORTANT FLAGS  FLAGGING OF RECORDED FILES  REFERRING TO RULES

11. OBJECTIVE - REVISITED  DEFINE DAK, RECEIPTS  DESCRIBE ROLE OF DEALING OFFICERS  LIST OUT AIDS TO PROCESSING  DESCRIBE ACTIONS ON RECEIPTS  LIST OUT FEATURES OF ACTION TAKEN BY A SECTION  DESCRIBE ROLE OF HIGHER OFFICERS  DESCRIBE LEVEL OF DISPOSAL  LIST OUT CHECKS ON DELAYS

12. SOME IMPORTANT CONCEPTS  WHAT OFFICERS ARE EXPECTED TO DO  ARRANGEMENT OF PAPERS IN A CASE  FILING OF PAPERS  LINKING OF FILES  NOTING ON FILES RECEIVED FROM OTHER DEPARTMENTS  SINGLE FILE SYSTEM (SFS)  INTER – DEPARTMENTAL CONSULTATION

13. e-office  RECEIPT MANAGEMENT MODULE  FILE MANAGEMENT MODULE  RECORDS MANAGEMENT  MONITORING OF COURT CASES  PUBLIC GRIEVANCES  RTI MONITORING

14. ANY QUESTION PLEASE ? THANK YOU