1. Computing Orientation Mathematical Sciences August 21, 2008 Jack Schmidt, System Administrator

2. Overview Who we are Major services Getting help

3. What is Math Sciences Provide computer support for research and instruction within the math and stats departments Provide computer support for research and instruction within the math and stats departments Major outreach activities outside of UK Major outreach activities outside of UK Serves both faculty and graduate students Serves both faculty and graduate students

4. People of Math Sciences Prof. Paul Eakin, Director Prof. Paul Eakin, Director Prof. Ken Kubota, Technical Director Prof. Ken Kubota, Technical Director Mike McKenna, Hardware Manager Mike McKenna, Hardware Manager Vidya Rangnekar, Software Manager Vidya Rangnekar, Software Manager Jack Schmidt, Network Administrator Jack Schmidt, Network Administrator Marc Heft, Administrator Marc Heft, Administrator Help@ms.uky.edu, The real workers Help@ms.uky.edu, The real workers Help@ms.uky.edu

5. Major Services Computer desktops Computer desktops Commercial & specialized applications Commercial & specialized applications File space File space Email and Web space Email and Web space Web Applications Web Applications Other locations Other locations

6. Desktop Services Whether you are student, teacher, or researcher, your office computer helps to: Read mathematics – Viewers, Access to expensive library materials Read mathematics – Viewers, Access to expensive library materials Explore mathematics – Maple, Matlab, R, Macualay, GAP, Singular, SAGE, … Explore mathematics – Maple, Matlab, R, Macualay, GAP, Singular, SAGE, … Write mathematics – LaTeX, WinEDT, MS Office, Printers on each floor Write mathematics – LaTeX, WinEDT, MS Office, Printers on each floor

7. File space Three kinds, know the difference: Local (C:\temp) – fast, “private”, transient Local (C:\temp) – fast, “private”, transient Profile (Desktop) – fast except login/logoff, “private” but many copies, backed up after logoff Profile (Desktop) – fast except login/logoff, “private” but many copies, backed up after logoff Remote (U:\) – slow, safe, both private and public Remote (U:\) – slow, safe, both private and public

8. Email and Web Email: Email: –Address: user@ms.uky.edu user@ms.uky.edu –Check using IMAP at imap.ms.uky.edu –http://webmail.ms.uky.edu/ otherwise http://webmail.ms.uky.edu/ Web: Web: –http://www.ms.uky.edu/~user/ http://www.ms.uky.edu/~user/ –PHP, CGI, etc. –U:\public_html

9. Web Applications WHS – Blackboard like system with many specialized algebra, geometry, calculus, and statistical software WHS – Blackboard like system with many specialized algebra, geometry, calculus, and statistical software Webmail – Easy way to check mail while away Webmail – Easy way to check mail while away Moodle – Blackboard like system used here for math. education Moodle – Blackboard like system used here for math. education Misc. – We write lots of toys and tools Misc. – We write lots of toys and tools

10. Other locations HPCL POT922 – high performance computing laboratory HPCL POT922 – high performance computing laboratory Inslab CB311, CB313 – many desktops for classroom labs and exploration Inslab CB311, CB313 – many desktops for classroom labs and exploration Mathskeller – study area with many desktops for undergrad use Mathskeller – study area with many desktops for undergrad use Ubuntu linux – alternative, pretty, fast, but less supported Ubuntu linux – alternative, pretty, fast, but less supported

11. Getting help Your colleagues are a great source of information Your colleagues are a great source of information http://www.msc.uky.edu/help the most reliable way to request help http://www.msc.uky.edu/help the most reliable way to request help http://www.msc.uky.edu/help help@ms.uky.edu is simple help@ms.uky.edu is simple help@ms.uky.edu Phone calls and office visits degrade service for everyone and are easily lost Phone calls and office visits degrade service for everyone and are easily lost

12. Common problems Password does not work: Password does not work: –Two passwords, windows and unix –Desktop is almost always windows –Servers (email, t-machines, etc.) use unix Web page does not update: Web page does not update: –Caching for speed (web pages on safe, slow drive)‏ –Shift-reload, Ctrl-refresh