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MKTG 640 – Organizing Effective Teams Dr. Dennis Pitta University of Baltimore
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In Industry… z Mostly used for New Product Development z Functional Emphasis V. Project Emphasis
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Functional Emphasis vs. Project Emphasis - options z Functional: work is done by the various departments, very little project focus. z Functional Matrix: A specific team with people from various departments; project related to the current business. z Balanced Matrix: Both functional and project views are considered. z Project Matrix: High projectization, team people are project people first and functional people second. z Venture: Team members pulled out of department to work full time on project.
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Performance Success of the Five Organizational Options Operating Characteristics
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Characteristic Functional Venture Decision Power of Team Leader LowHigh Independence of Group LowHigh % of time spent on project by member LowHigh Importance of ProjectLowHigh Degree of risk of project to firm LowHigh
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Implications … with more project- oriented organized teams z more active leader z more willing to break the rules z with a more independent group z spending more time on an important project z costs more (so funded externally) z more likely to fail z Disruptive z greater impact -- a “home run” – is successful
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A team is: z A group of individuals working interdependently to achieve a common goal.
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Your Team Experiences?
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Design of Core Team z Leader(s) z Members/Participants y Multifunctional knowledge y Team goals/objectives z Facilitator
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Selection of Team Members – Diversity is Key
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Diversity z Knowledge – interests, passions z Functional responsibility z Personality Skills/Abilities
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What Personality Types are on Effective Teams? z Rationalist z Strategist z Inventor z Facilitator
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Roles of Participants in Effective Teams – part 1 z Rationalist y the “show-me” person z Strategist y Longer-range thinking y Managerial – thinks like the CEO y Spelled out the Product Development Charter (PDC)
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Roles of Participants in Effective Teams – part 2 z Inventor y Idea source y Creative, scientist y “Basement inventor” -- customer, ad agency person etc. z Facilitator y Enhance team’s productivity and output
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What does this have to do with KSA’s and stuff?
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Personality - Temperament z Rationalist - Director z Strategist - Communicator z Inventor - Thinker Facilitator - Integrator
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Temperament Styles z Integrator (I) z Communicator (C) z Director (D) z Thinker (T)
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Team Building z Everyone participates z Team learning is the objective z Ongoing activity Costly
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Roles for team members z meeting leader z contribute expertise z researcher/analyst z note taker z timekeeper facilitator
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Team Building z Priority/Commitment z Expectations z Goals Operating guidelines
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Team Tools z Agenda z Team Building z Goals y Vision y Mission y project Process management
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