1. Total Army Instructor LESSON 7 Conduct a Counseling Session

2. Total Army Instructor TERMINAL LEARNING OBJECTIVE Conduct a counseling session.

3. Total Army Instructor THE SPIRIT OF COUNSELING “ Assisting a soldier to resolve his/her problems... contributes to good unit morale. This, in turn, assists you in accomplishing your mission. ”

4. Total Army Instructor TECHNIQUES FOR KEEPING SOLDIER PERFORMANCE ON-TRACK On-the-spot praise. On-the-spot correction. Counsel soldier. Solve performance problems.

5. Total Army Instructor COUNSELING STEPS Step Action Step Action 1State the problem and standards. 2Ask for a solution. 3Develop an action plan.

6. Total Army Instructor WHEN TO COUNSEL? 1.On-the-spot corrections did not work. 2.Soldier has an attitude change that lasts one or more days. 3.Soldier goes from being a good soldier to getting into trouble. 4.Soldier is consistently not performing to standards.

7. Total Army Instructor WHEN TO COUNSEL? (CONT) 5.Any drastic change for the worse in soldier’s behavior. 6.Others tell you that soldier is having problems. 7.Soldier asks for your help.

8. Total Army Instructor SOLDIER REACTIONS 1.Nervousness. 2.Cooperation. 3.Rational disagreement. 4.“Too Easy” agreement.

9. Total Army Instructor 5. Determination to argue. 6. Attempts to shift blame. 7. Loss of temper. 8. Desires to quit. SOLDIER REACTIONS (CONT)

10. Total Army Instructor REVIEW Conduct a counseling session.

11. Total Army Instructor SUMMARY ACTION:1.Spirit of Counseling 2.When to Counsel STEPS:1.State the problem. 2.Ask for a solution. 3.Develop an action plan.