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Ashraf Fakhouri Product Technology Specialist Microsoft Corporation Exchange Server 2003 Messaging & Collaboration.

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Presentation on theme: "Ashraf Fakhouri Product Technology Specialist Microsoft Corporation Exchange Server 2003 Messaging & Collaboration."— Presentation transcript:

1 Ashraf Fakhouri Product Technology Specialist Ashraff@microsoft.com Microsoft Corporation Exchange Server 2003 Messaging & Collaboration

2 What we will cover: Administration Enhancements Outlook Client Features Outlook Web Access Features Outlook Mobile Access SP1 & WR1 features SP2

3 Prerequisite Knowledge Experience administering Exchange Server 5.5 or 2000 Experience supporting Microsoft e-mail systems Experience using and supporting Outlook Experience using and supporting Outlook Web Access

4 Agenda Exchange 2003 Management Exchange 2003 and Outlook 2003 Outlook Web and Mobile Access Exchange 2003 SP1Features

5 Exchange 2003 Management Standard vs. Enterprise Edition Feature Storage groups supported Databases per storage group Individual database size Clustering X.400 Connector Standard 1 2 16 GB No Not included Enterprise 4 5 16 terabytes Yes Included Both editions feature Network compression Exchange 2003 Management Pack Integrated support for mobile devices Volume Shadow Copy service Flexible configuration Recovery Storage Group

6 Exchange 2003 Management Standard vs. Enterprise Edition Feature Storage groups supported Databases per storage group Individual database size Clustering X.400 Connector Standard 1 2 16 GB No Not included Enterprise 4 5 16 terabytes Yes Included Both editions feature Network compression Exchange 2003 Management Pack Integrated support for mobile devices Volume Shadow Copy service Flexible configuration Recovery Storage Group

7 Exchange 2003 Management New Manageability Features Exchange System Manager Multiple Mailbox Move Mailbox Recovery Center improved Improved Error Reporting Public Folder Management DNS Resolver Tool Dynamic Distribution Lists Volume Shadow Copy Service

8 Exchange 2003 Management New Manageability Features Exchange System Manager Multiple Mailbox Move Mailbox Recovery Center improved Improved Error Reporting Public Folder Management DNS Resolver Tool Dynamic Distribution Lists Volume Shadow Copy Service

9 Exchange 2003 Management Exchange 2003 Management User and Mailbox Enhancements Query-based Distribution Groups Queue Viewer Public Folder Management Mailbox Recovery(RSG) demonstration demonstration

10 Agenda Exchange 2003 Management Exchange 2003 and Outlook 2003 Outlook Web and Mobile Access Exchange 2003 SP1Features

11 Exchange 2003 and Outlook 2003 Outlook 2003 Design Goals Arrangements Date, subject, conversation, etc. Remove confusing and unnecessary features from the default view Keep track of important messages Easier interface for beginning users Provides quick access to information Ability to work offline

12 Exchange 2003 and Outlook 2003 Outlook 2003 Interface Right-hand view pane Quick flags Favorite folders Arrange by conversation Search Folders Quick navigation pane

13 Exchange 2003 and Outlook 2003 Quick Flags Manage and prioritize messages Six different flag colors You decide what the colors represent You can assign reminders if you like Does not interrupt reading/triage process Flagged messages appear in “For Follow Up” folder

14 Exchange 2003 and Outlook 2003 Search Folders Provides flexibility in organizing e-mail Live search that acts as a folder Scales to different levels of expertise Beginner: Out-of-the-box folders Intermediate: Search Folder templates Advanced: Any query you can imagine

15 Exchange 2003 and Outlook 2003 Outlook and Network Connectivity Prior versions of Outlook Assumes a perfect network Default mode is Online Offline mode helps but not enough Outlook 2003 remote synchronization Cumbersome Solutions: Cached Exchange Mode RPC over HTTP

16 Exchange 2003 and Outlook 2003 Cached Exchange Mode Improved Synchronization Handles connectivity changes Best End-User Experience Handles Power State Transitions Conflict resolution

17 Exchange 2003 and Outlook 2003 Cached Exchange Mode Improved Synchronization Handles connectivity changes Bandwidth-conscious Handles Power State Transitions Conflict resolution

18 Exchange 2003 and Outlook 2003 RPC/HTTP Topologies – Option 1 Internet RPC over HTTP ISA Server Exchange 2003 RPC Proxy Server Domain Controllers Global Catalog Server Exchange 2003 Server

19 Internet Exchange 2003 and Outlook 2003 RPC/HTTP Topologies – Option 2 RPC over HTTP Front-end Proxy Server Exchange 2003 Server Domain Controllers Global Catalog Server

20 Exchange 2003 and Outlook 2003 PST / OST Enhancements Unicode support has been added to the stores Outlook will use Unicode if the server supports it OST – offline or cached mode PST – auto-archive Existing OST/PSTs will not be upgraded New size limit on OST/PST (>100 GB) Default size is 10 GB and can be controlled by the admin via policy

21 Exchange 2003 and Outlook 2003 Outlook 2003 Feature Requirements Outlook 2003 FeatureExchange 2003Exchange 2000Exchange 5.5 Cached Mode with Full Item SyncYes Cached Mode with Drizzle SyncYesNo Cached Mode with Header SyncYesNo Send/Receive Header SyncYesNo Send/Receive Conditional Full Item SyncYesNo Improved Sync ProgressYesNo Partial Item UploadYesNo Automatic Conflict ResolutionYes ISC Check PointingYesNo Skip Bad ItemYes No Best Body SupportYesNo RPC CompressionYesNo Buffer PackingYesNo RPC/HTTPYesNo Kerberos AuthenticationYesNo Performance TrackingYesNo LIFOYesNo Connection ThrottlingYesNo Unicode SupportYesNo Integration with VS API 2.5YesNo

22 Exchange 2003 and Outlook 2003 Outlook 2003 Interface Organizing and Triaging E-Mail Side-by-Side Calendars Cached Exchange Mode demonstration demonstration

23 Agenda Exchange 2003 Management Exchange 2003 and Outlook 2003 Outlook Web and Mobile Access

24 Outlook Web and Mobile Access Outlook Web Access HTML version of Outlook 2003 Features requested from Outlook 2002 Spell check, tasks, rules, mark read/unread New features from Outlook 2003 Quick flag support, reading pane, etc.

25 Outlook Web and Mobile Access Outlook Mobile Access (OMA) Outlook Web Access for mobile devices The ‘device reach’ solution in Exchange’s mobile strategy Generates different markup for different devices Updates through.Net Framework ‘Device Update’ Complete rewrite from Mobile Information Server 2002 Built on.Net Framework Mobile Controls Any device with a browser can use the application

26 Outlook Web and Mobile Access OMA Features Triage E-Mail Send, reply, forward, etc. Find People Search GAL, establish calls, send e-mail, etc. Calendar Manage meetings and appointments Tasks Update, mark as complete, etc. Contacts Add to Contacts from GAL

27 Outlook Web and Mobile Access Exchange Up-to-Date Notifications Control message designed to “wake-up” an Exchange ActiveSync capable device Always-On, Always-Up-To-Date End user value: Better utilization of device resources User experience consistent with device expectations Background operation

28 Outlook Web Access OWA Navigation and Messaging Configuring and Testing OWA demonstration demonstration

29 Exchange 2003 SP1 Overview  Many customer-requested functionality changes since Exchange 2003 release  Also includes a number of updates and new tools since the Exchange 2003 release

30 Exchange 2003 SP1 features Recover Mailbox Data wizard  Based on Recovery Storage Group (RSG) concept  No longer have to use Exmerge to recover mailbox data from RSG  Interface built into Exchange System Manager GUI  Does not have 2-GB limitation  Merge or Copy option

31 Exchange 2003 SP1 features Managed RPC/HTTP topology  Automatically sets and maintains RPCProxy “ValidPorts” registry key on front-end servers  Requires RPCProxy server to be Exchange 2003 SP1 front-end server  Back-end can be Exchange 2003 RTM or SP1  Configured through Exchange System Manager GUI – Properties of server  Requires separate front-end and back-end servers (does not configure single-server environment)

32 Exchange 2003 SP1 features Managed RPC/HTTP topology - continued  Make sure to configure managed topology back- end servers first!  Script to automatically add existing topology information to managed topology available from PSS – TopoManager.vbs.  Global catalog servers no longer published, only back-end servers. DSProxy is used instead of referral to global catalog. Global catalogs still have to be Windows Server™ 2003.

33 Exchange 2003 SP1 features ADC tools  ADCTools: More control over creation of connection agreements by ADC tools Specify override values before CA creation  CA_Defaults.xml  Activate_Cas.vbs

34 Exchange 2003 SP1 features Outlook Web Access and clustering  Several new Outlook® Web Access (OWA) spelling checker languages: Arabic, Danish, Dutch, Finnish, Hebrew, Norwegian (Bokmål), Norwegian (Nynorsk), and Swedish  Exchange can now sometimes have multiple MAPI public folder (PF) stores per cluster: Only possible in clusters with more than two nodes No more than one MAPI PF store per Exchange virtual server

35 Exchange 2003 SP1 features Mobility and Lotus Notes connector  Languages added to Outlook Mobile Access: Czech, Hungarian, Polish, Russian, Basque, Catalan, Finnish, Greek, Norwegian, Turkish, and Swedish  Device Update #4 (DU4) includes support for additional Outlook Mobile Access devices.  Lotus Notes connector. Now supports Lotus Notes R6 client.  Site Consolidation

36 Exchange 2003 WR1 features Outlook Web Access – Web administration  Many new registry settings to control OWA introduced in Exchange 2003 release  Scary and inconvenient to set using Regedit  New tool introduced to provide a Web-based interface to configure these OWA settings  Can be used to set server default theme  Can be used to configure server-wide feature support (sever-wide segmentation)

37 Exchange 2003 WR1 features Auto Accept agent  Automatically processes meeting requests sent to a resource mailbox (accept/decline)  Decision is based on resource mailbox calendar data, not free/busy information  Higher performance and more flexible than legacy Exchange event scripts running in Exchange event script service

38 Exchange 2003 WR1 features Transport features  Badmail deletion and archiving Automatically deletes or archives files in the badmail directory of SMTP virtual servers  E-mail journaling advanced configuration Captures recipients on expanded distribution lists BCC recipients

39 Session Summary New Exchange 2003 management features Outlook 2003 features Outlook 2003 and Exchange 2003 are better together Outlook Web Access and Outlook Mobile Access SP1, WR1 & SP2

40 Additional resources  Updated Exchange 2003 documents in Exchange 2003 technical library http://www.microsoft.com/exchange/library/  Exchange team blog http://blogs.msdn.com/exchange/  List of fixes in Exchange 2003 SP1 http://support.microsoft.com/common/canned.aspx?H= Microsoft%20Exchange%202003%20SP1&Query=kbExc hange2003sp1fix&CDID=EN-US- KB&LCID=1033&product=exch2003 http://support.microsoft.com/common/canned.aspx?H= Microsoft%20Exchange%202003%20SP1&Query=kbExc hange2003sp1fix&CDID=EN-US- KB&LCID=1033&product=exch2003  WR1 Tools http://www.microsoft.com/exchange/downloads /2003/default.mspx

41 For More Information… Exchange website http://www.microsoft.com/exchange

42

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