1. Creating Greater Value for Your Business

2.  Full Service offerings including: Digital and Electronic Data collection Data entry Audit and reconciliation Analytics and reporting Account collections  Thorough reconciliation based on customer requirements Back office bookings to commissions Many customers utilize CTS for external audits Many customers utilize CTS for compliance purposes How we work with you

3.  Customization of reporting Timeline of commissions Reporting and analysis customized Comparison of estimated to actual commissions Identification of non-commissioned bookings Ranking of commissions paid by operators based on history  Strong marketplace presence Over 90% of the current Commonwealth members Contacts with major hotel operators Over 200 Small to mid-size agencies Partnerships with ECS, HGP, WPS, Concur (GDSx), Pay mode, Commtrak and TACS Customization and Consolation

4.  Contract Flexibility Power of Attorney assignment not required 30 day out clause  Collections We chase your money as you. Money goes directly to you, the way you want it Managed by full-time dedicated team Inquires sent to hotels via email, mail, phone call, fax and electronic file TACS PMS relationship with 33,000 hotels WPS intranet for 19,000 hotels Multilingual invoices and statements Imaging of hotel responses Benefits to your company

5.  Customer Service Dedicated Account Manager We help agencies optimize back office and ETF process Full audit trail from booking to payment No guest unknown, we contact the hotels to match unknown records to payment  Technology Best in class in-house development team dedicated to finding solutions and reporting for agencies Database expert support staff Proprietary software Booking collection Importing records back into the back office Continual enhancement of normalization and reconciliation logic Customized Reporting, analysis and Collection software Customer Benefits

6. New Partners

7.  Collection information represented by color graphs and charts  Master view of all clients data  Outstanding and Collected Commissions by Month  CTS and Agency Collection Percentages  Booked vs. Actual Commission (on Collected) Visual Collect powered by

8. Visual Reporting

9.  Provide vital consumed data to HGP’s customized reporting platform  Accurate data reporting down to the agent sign with RATE CODE  Booked vs. Actual Commission (on Collected)  Quarterly reporting and ongoing consultation with partner  Understand your entire spend to capitalize on all opportunities Hickory Global Partners

11. Midoffice GDS data provider

12. ASTA PROUD PARTNER  Proud supporter of the American Society of Travel Agents  We LOVE our agency partners and believe in the future and sustainability of the distribution channel  Support of advocacy and education  Supplier member of Corporate Advisory Council, responsible for setting the legislative agenda for ASTA

13. Strong presence in Canadian market

14. Coming soon!

16. Brand NEW Reporting

17. Are your commissions coming in on a timely manner?

18. Thank You! Who owes you the most $$

19. Thank You! Opportunities

20. Thank You! Control market share by identifying your top Brands

21. Thank You! Identify opportunities by knowing your top Chains

22. Thank You!