1. Welcome Frank Brooks BlueCross BlueShield of Tennessee

2. Welcome Welcome plan attendees, speakers, and vendor sponsors This years’ theme: “Responding to the Paradigm shift: the Blues’ Perspective” “Today, if you are not confused, you are just not thinking clearly.” - Irene Peter

3. Attendance Information *Numbers are approximate 2000 51 Plan Attendees 2012 200 Plan Attendees* 25 Plans 32 Vendor Sponsors 110 Vendor Staff* 310 Total Attendees*

4. 2012 IMS Board & Planning Committee http://www.imsymposium2012.com/contactusfull.php

5. Platinum Sponsors

6. Gold Sponsors

7. Silver Sponsors

8. Key Points for Attendees Great opportunity to meet and network with other Blues attendees Remember to support our Vendor Sponsors Consider contributing to next year’s event in Little Rock as a speaker or by serving on a committee Provide Feedback – it matters Enjoy your time here at the 2012 IM Symposium

9. Introduction Nick Coussoule Senior Vice President & Chief Information Officer BlueCross BlueShield of Tennessee