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Cctv Management Solution - CMS From – Intelitech Solutions Pvt. Limited. [ ITSPL Group ]

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Presentation on theme: "Cctv Management Solution - CMS From – Intelitech Solutions Pvt. Limited. [ ITSPL Group ]"— Presentation transcript:

1 Cctv Management Solution - CMS From – Intelitech Solutions Pvt. Limited. [ ITSPL Group ]

2 Index Current Challenges in Safety & Security Why There is need of CMS…?? What is CMS…?? Service Cover under CMS Process Flow Chart SLA – Service Level Agreement Advantages of CMS Solutions

3 Current Challenges Why There is need of CMS…?? Normally in any Industries or any Organization Not a Single Person is Continuous Monitor the Camera Currently CCTV Camera is Use only to know the event when it is all ready happened. – Re active Approach. No Pre Failure alert solution in case if any incident is going happen – Pro active Approach. No Availability of CCTV Technical Skill Manpower at site and provide the log for any Event. Different type of Product. [ CCTV Camera / ACCESS / Fire …] Different Brand of Product [ Hikvision/CPPlus/Dahua/Sony/LG/Axies …..etc] Different type of Application – Medical / Process/ Productivity Lot of Security loophole / escape route in current solutions. Camera Location is not Proper. Camera Angle is Change or Not give Proper Vision. Major Unusual Event Happen at Night Shift or When Office is close.

4 What is CMS…?? CCTV Management Solutions. In CMS Services, There will be availability of onsite Technical Expert Engineers who will take care of all the security equipments like CCTV / ACCESS / Time & Attn / Fire Alarms / Metal Detector / Fencing …..etc. He will also Maintained & Monitor the All the CCTV Camera and Make sure that all the equipment are in working condition and properly function and Recording will saved.

5 Services Cover under CMS Onsite Technical Engineers will be provided for 24 x 7 X 365 for Critical site Monitoring If Any Incident happened then immediately give Information To concern Fire Safety & Security officer. Day to day monitoring of all camera working and recording will be in place. Move and keep old recording from DVR/NVR to Central Backup place Vendor coordination for all Electronic Security and Safety product like Fire Detection / Access control / CCTV Daily Monitoring of all the CCTV Camera and DI with Access Control Daily MIS Checklist Report to Customer Key Designated Responsible Officer via Email. Check the Camera and Connectivity and Fault Finding. Check the Fire Panel and Power Supply connectivity and Fault Finding. In case if there is a power supply problem or Earthing Problem then info. To Concern Electrical dept. and customer key Designated Responsible Officer [ DRO ] Controlling user access rights and network security in NVR & DVR. Daily Check the CCTV Camera Recording and submit check list.

6 Continuous Monitor the CCTV Camera & Daily checking of Safety & Security Equipments Medical Emergency Info Doctor Info Officer Info Dept Head Process Emergency Info Operator Info Supervisor Info Dept Head Fire Emergency Info Safety Info Main Dept Info. Plant Head Criminal Emergency Info. Security Info Dept. Head Info. Plant Head Robbery / Theft Emergency Info Security Info to Dept Head Info. Plant Head Record the Event and Update the Log Book Unusual Event Notice Level A B C and Type of Action will be Final base on Customer Requirement A B C

7 SLA – Service Level Agreement Service Window is base on customer requirement, 8 Hrs. Shift Duty. Per Person. If there is any problem in Camera Recording due to Hardware problem then info. To customer key Person as per Predefine Esc. Process. Check the CCTV Camera Performance Monitoring and View Angle if it is not proper then set the correct position and Angel Suggest Customer in case if required to shift the camera or fire detector location. Managing CCTV Hubs and Switches connectivity and do regular preventive maintenance Troubleshooting CCTV connectivity problems & if there is any cable cut or damage then info. to Concern Electrical dept. and customer key Designated Responsible Officer and do coordination with them If any CCTV camera or Fire panel are under warranty then do the vendor coordination for service support. Do Regular Preventive Maintenance and cleaning of all CCTV Camera once in a 3 month. Proactive fault identification and do timely escalation to customer. Daily MIS Report for Event with Recording. Daily Productivity Report, Daily Attn. Report. Daily Fault Ticket Report with status. Mobile Phone to Onsite Engineer will be provided by ITS. In Case if any CCTV - CMS Engineer is on leave then Backup CMS Engineer will come to the site in Plan Leave. In Case if customer is not satisfy with Onsite CMS Engineer then it will be replace with in 15 days In case if any CMS Engineer will completed 1 year at site then same will be replace and New Engineer will be place at the site. Once the Order is Final then we will Sign the NDA and SLA Agreement on Stamp Paper

8 Advantages of CMS Solutions. One Single Point of contact person for all safety and security monitoring solutions. [ SPOC ] Round the Clock or Shift wise CCTV Monitoring and info. To Management about any unusual event with Record Log. Daily Get MIS Report for All the security alert Daily monitoring all All Safety and Security equipments. Daily Checking backup of all recording from all DVR / NVR. Inventory control of all CCTV and other safety and security equipments. Quick response and timely provide technical repair solutions for all security equipments Provide Multi Brand and Multi Product Support. Do Regular Preventive Maintenance and Cleaning Services of All CCTV Camera and Security Equipments. After Implementations of CMS Solution Reactive Approach will Change to Proactive Solutions

9 Thank you. If you feel that this CMS Solution will help your organization to improve your Employees safety, Improve there productivity and secure company asset then pl. call us for Demo. Free Demo for 1 week Mobile :- 9879141234 or send us email on sales@itsplgroup.com sales@itsplgroup.com


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