1. DO IT RIGHT THE FIRST TIME
ISO-9001:2000
DO IT RIGHT
THE
FIRST TIME
MANAGEMENT REP.

2. ISO 9001 TRULY IS A CULTURAL CHANGE
MANAGEMENT REP.

3. NOT MERE PIECES HERE & THERE.
ISO-9001:2000
ISO INVOLVES
THE ENTIRE SYSTEM,
NOT MERE PIECES HERE & THERE.
MANAGEMENT REP.

4. QUALITY MANAGEMENT NEEDS QUALITY MINDSET
ISO-9001:2000
QUALITY MANAGEMENT
NEEDS
QUALITY
MINDSET
MANAGEMENT REP.

5. THE QUEST FOR QUALITY IS A NEVER ENDING JOURNEY
ISO-9001:2000
THE QUEST FOR QUALITY IS A NEVER ENDING JOURNEY
MANAGEMENT REP.

6. SOW QUALITY TO REAP QUALITY
ISO-9001:2000
SOW QUALITY TO REAP QUALITY
MANAGEMENT REP.

7. QUALITY IS NOT EXPENSIVE, IT IS PRICELESS
ISO-9001:2000
QUALITY IS NOT EXPENSIVE, IT IS PRICELESS
QSM DEPARTMENT

8. QUALITY IS CUSTOMERS’ DELIGHT
ISO-9001:2000
QUALITY IS CUSTOMERS’ DELIGHT
MANAGEMENT REP.

9. PRODUCT QUALITY CAN ONLY COME FROM PERSONAL QUALITY
ISO-9001:2000
PRODUCT QUALITY CAN ONLY COME FROM PERSONAL QUALITY
MANAGEMENT REP.

10. THAT ONE CANNOT MEASURE
ISO-9001:2000
ONE CANNOT MANAGE
THAT ONE CANNOT MEASURE
MANAGEMENT REP.

11. QUALITY IS... DOING SMALL THINGS GREATLY
ISO-9001:2000
QUALITY IS...
DOING
SMALL THINGS
GREATLY
MANAGEMENT REP.