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Published byAugustine Harrison Modified over 9 years ago
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How to become “better than free” Meeting the Membership Challenge
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Trends Identified in ASAE Decision to Join StudyDecision to Join Study Joining decision not based on a simple cost- benefit analysis. More emotional than pragmatic. Members who join for “the good of the professional community” on the up-swing vs. those who join for personal advantage, benefit People have different motivations at different career stages. Common factors: Strengthen public appreciation of our profession Access to privileged information, training, PD Connecting members to others with similar interests/networking Opportunities to do something significant
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Why members don’t renew: trends from the ASAE study 1.Didn’t receive the value I expected when joining (do we understand expectations?) 2.No one asked 3.Employer stopped paying dues 4.Change of career focus 5.Not enough local programming 6.Change of job 7.Dissatisfied with association’s performance.
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Most important key to maintaining affiliation: Volunteer Involvement Who is willing to recommend membership to others? 66% of governance volunteers would 61% of committee members would 47% of ad hoc volunteers would What can we do to provide more meaningful volunteer opportunities as a strategy for building membership?
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NCTE Members’ Rating of Most Important Organization Functions
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Member Motivations More Altruistic/Action-Oriented
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Membership as a Business Model: Today’s Challenges Kevin Kelly argues in the Technium that the Internet is a giant duplicating machine. He believes that when copies are super- abundant, they become worthless. Conversely, things that can’t be copied become precious. How can we make the membership experience about these eight “generatives” or values that can’t be copied?Technium
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Four Membership Values that Can’t be Copied
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…and four more
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“Free” as a business model “Free” is a powerful price-point, but, oh-oh, it won’t work by itself! Some strategies for coupling free with high value- added purchases Membership as loss-leader Certificates and recognition Special invitation-only events at meetings Premiums vs Freemiums Advertising and sponsorship—hidden costs and benefits
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Better than Free Benefits Free strategies Community space social network, including Book/article chats DC webinars with policymakers In-depth member directory Open archive for members of back issues of journals Literacy terms wikipedia Classroom portraits series Calls to action Convention handouts and videos Self-forming groups National Gallery of Writing/National Day Celebrations/Celebrity endorsements Member portfolio with pre-loaded memory stick Advocacy Month Recognition letters 20/200 I Make a Difference Members NCTE Plans to Become Better than Free While Leveraging Free Offers to Build Membership
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Practical planning tips Overcoming obstacles to membership enrollment
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What matters most in a promotional campaign?
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Someone must be responsible for inviting members to join and renew—first step on the planning trail!
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Finding lists of potential members: sources
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Sharing strategies that work
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