1. E-Mail Advantages Convenience Speed Inexpensive Saves on natural resources Reliable Not limited to text

2. E-Mail Disadvantages Not all have access to e-mail Overload Junk mail Lack of Privacy Encourages poor writing

3. Responding to Email It’s too easy to quickly send an email before thinking clearly about what you have written. At times it’s best to wait a few days. You don’t have to respond to every email. Keep track of how much time you spend on email.

4. Keep in mind different forms of writing Formal Informal Develop more than one voice

5. Terms Userid (user name or account name) Passwords Greater than 5 characters long Contain non-alphabetical symbols (%$#) Contain numbers Possess uppercase and lowercase letters.

6. E-mail Addresses Username@hostname.subdomain.domain Username – identifies the individual Hostname.subdomain.domain – location of individual’s mailbox

7. Compare E-Mail addresses with mailing addresses John Doe 101 E. 13 th Franklin, ND 50022 USA Note: The address becomes more general from top to bottom

8. Compare E-Mail addresses with mailing addresses John.Doe@marketing.Landsend.com.uk UK – United Kingdom (Country-top-level domain) Com – commercial (Generic-top-level domain) Note: The address becomes more general from left to right.

9. Domain Names com – commercial business edu – educational institution gov – U.S. government int – international entity mil-- U.S. military net-- networking organization org-- non-profit organization

10. Country-Level Top Domain Names UK - United Kingdom JP - Japan Etc. -- see text.

11. E-mail Aliases A name that’s easy to remember that is associated with an email address. Enter Ann in place of Ann.miller@unl.edu Each mailer is different but you’ll use features such as, “address book” or “nickname”.

12. Components of an E-Mail message From:From whom the message was sent To:To whom the message was sent Send to more than one person by separating the addresses by commas

13. Components of an E-Mail message Subject: What the message is about Short and to the point. Cc:Carbon copy to another user This address shows up in the message Bcc:Blind carbon copy to another user This address does not show up in the message

14. Components of an E-Mail message Date:shows time sent Ex. Tue. 29 May 2001 1:00:40 - 0300 (EST) was sent 4:00:40 GMT GMT – Greenwich Mean Time Greenwich England – where standard time is kept.

15. Netiquette Formal vs. Informal Emoticons -- :-) ;-) Capital letters = SHOUTING

16. Flame Nasty response

17. Features Forward – forward the message on to another address. Reply – reply to sender only Reply to all – reply to every address listed on the “to:” line. Attach – append a file to a message

18. More Terms Mailer- software that enables you to compose & read e-mail. Also referred to as: Mail program, mail application, mail client Mail Server – computer used to receive, store and deliver e-mail. Mailboxes – disk file that is formatted to hold e-mail and information about the emails Uniquely identified by your userid

19. E-Mail: Acronyms POP (Store and Forward) Post Office Protocol Users rely on POP in order to retrieve their e-mail from a remote location. Protocol - set of rules that computers use for communicating with one another.

20. E-Mail: Acronyms (continued) Types of Protocol SMTP – Simple Mail Transfer Protocol E-mail is stored on the server, but then forwarded on to a local disk (PC). Disk storage on a server is referred to as the “mail spool”. Store (on the mail spool) and Forward (to the users computer).  Store & Forward

21. E-Mail: Acronyms (continued) Types of Protocol IMAP – Interactive Mail Access Protocol E-mail is left on the server  Ex: Hotmail

22. E-Mail: Acronyms (continued) MIME – Multipurpose Internet Mail Exchange If the mailers doing the sending and receiving are both MIME-compliant, you can send files instead of just plain text.