1. Please Sign in Hello Attendees, Please enter the following information in the chat box before the Full name Email address Account name you are representing Store name you are representing (for Store Managers) We appreciate your cooperation and will begin the trainings shortly. www.cstoreoffice.com

2. C-STORE OFFICE PHYSICAL INVENTORY TRAINING www.cstoreoffice.com

3. Introduction Welcome to C-Store Office www.cstoreoffice.com Who am I? My name is Shawn Backo and in addition to being one of the trainers, I also answer the help line. How to reach me: 1-888-306-0640 Ext. 2052 s.backo@petrosoftinc.com

4. Agenda www.cstoreoffice.com What is Store Inventory Did you know? Inventory Types Item Groups Reconciliation Physical Inventory Store Inventory Cycle Count Tickets Shrink Statistics First Time Inventory Inventory Requirements/Are you Ready? Reports

5. Where is your shrink coming from? www.cstoreoffice.com 0% Employee

6. Did you know? www.cstoreoffice.com 0% Employee

7. Inventory Types www.cstoreoffice.com Existing Inventory Types supported by CSO Item Group Reconciliation *high risk items groups Physical Inventory Category Level Inventory Item Level Inventory Total Store Inventory Cycle count tickets *high risk items Which Inventory Type fits you best

8. Where is your shrink coming from? www.cstoreoffice.com 0% Employee Annual Shrink Losses $232 Billion Annual Cost to Manage Shrink $48 Billion $280 Billion Total Cost Per Year In Shrink Losses

9. Where to get a handheld scanner (Motorola) www.cstoreoffice.com We support a number if handhelds The one we recommend is 9190 We also support 3090 3190 9090

10. Where to get a handheld scanner (Motorola) www.cstoreoffice.com We recommend buying from Kevin Koerber Account Manager BarcodesInc 00 W. Monroe St., 10th Floor Chicago, Illinois 60606 p: 800-351-9962 x4886 d: 312-582-4886 f: 312-212-1800 www.barcodesinc.com

11. Before Inventory Requirements www.cstoreoffice.com

12. Best Practices for Operational Set-up www.cstoreoffice.com

13. During/After Inventory www.cstoreoffice.com

14. Researching Inventory www.cstoreoffice.com

15. What have you learned? Review questions www.cstoreoffice.com

16. Review Questions www.cstoreoffice.com When performing an Inventory by Category Level, you will count Items by? A)Cost B)Quantity of Items C)Retail D)GPM The correct answer is: C “Retail”

17. Review Questions www.cstoreoffice.com Who contributes to Store Shrink the most? A)Vendors B)Store Employees C)Customers D)All of the above The correct answer is: B “Store Employees”

18. Review Questions www.cstoreoffice.com What is the best way to track High Risk Items on a regular basis within the C-Store Office without changing your current Inventory Level? A)Category Level Inventory B)Cycle Count Tickets C)Item Groups Reconciliation D)Store Level Inventory The correct answer is: B “Cycle Count Tickets”

19. Review Questions www.cstoreoffice.com How can Cycle Count Ticket Information be brought into the C-Store Office? A)By Uploading a file provided by a 3 rd party company B)By Synchronizing your hand held scanner with C-Store Office C)By Manual Creation of inventory for specific items or the entire store D)All of the above The correct answer is: D “All of the above”

20. Review Questions www.cstoreoffice.com Which Report can you use to undo the Cycle Count Ticket? A)Item Shortage B)Inventory Progress C)Total Book Inventory D)Consolidated Inventory Short/Over The correct answer is: A “Item Shortage Report”

21. Training Center www.cstoreoffice.com For additional testing on what you have learned, please refer to our new “Testing Center”. You can access this new feature by clicking on the help icon, and then choosing the testing center icon.

22. Questions and answers How can I help you? www.cstoreoffice.com

23. Feedback How did I do? www.cstoreoffice.com

24. THANK YOU FOR YOUR TIME! www.cstoreoffice.com Get in Touch Petrosoft LLC 2025 Greentree Road Pittsburgh, PA 15220 1.888.306.0640