1. Chapter 7Administrative Office Management, 13th Ed1 ADMINISTRATIVE OFFICE MANAGEMENT Chapter 7 On-the-Job Employee Practices

2. Chapter 7Administrative Office Management, 13th Ed2 Sources for Recruiting Employees External   Private and Public Employment Agencies   Temporary Employment Agencies   Job Fairs   Want Ads (newspaper, radio, TV, billboards)   Professional Organizations   College Placement Centers   The Internet Internal  Employee Requests  Temporary Assignments  Transfers  Promotions

3. Chapter 7Administrative Office Management, 13th Ed3 Steps in the Employee Selection Process 1. 1. Forward position requisition 2. 2. Complete application form 3. 3. Complete preliminary screening 4. 4. Administer employment tests 5. 5. Conduct job interview 6. 6. Check references & verify prior employment 7. 7. Give physical exams

4. Chapter 7Administrative Office Management, 13th Ed4 The AOM’s Major Employment Activities Orientation Training Performance Appraisals Counseling and Disciplining Employees HR Dept & AOM Peers (Buddy) Methods of Training Coaching Techniques Conducting an Appraisal Objectives & Outcomes Handling Discipline Problems

5. Chapter 7Administrative Office Management, 13th Ed5 Job Orientation Process n Role of the Human Resources Department n Role of the Administrative Manager n The “Buddy” System

6. Chapter 7Administrative Office Management, 13th Ed6 Objectives of A Performance Appraisal  Recognize subordinates for outstanding performance  Help subordinates improve performance  Change b  Change behavior  Provide data for making personnel decisions involving -compensation -promotion -training and development -discipline or termination