1. Enhancing Institutional Capacities for Urban Management Vinod Tewari Director National Institute of Urban Affairs http://niua.org vtewari@niua.org

2. Who Manages the Cities? 4 Urban management is not exclusive responsibility of municipal governments 4 There are other bodies: –Parastatals –Development authorities –Special purpose boards and corporations –Private bodies

3. vtewari@niua.org New Challenges in Urban Management 4 Large concentrations of populations 4 Opening up of economies 4 Provisions of constitution 74th amendment 4 Large number of urban poor 4 Inadequate financial resources 4 Complexities of urban situations

4. vtewari@niua.org Major Issues 4 Limited technical expertise 4 Almost negligible managerial capacities 4 Outdated systems and procedures 4 Lack of transparency 4 Accountability is not enforced 4 Inefficiency 4 No cooperation and coordination among various agencies and civil society

5. vtewari@niua.org Capacity Building Requirements 4 Training –About 4000 municipal governments –About 70,000 elected representatives –Large number of municipal officials –Employees of development authorities and special purpose corporations –Private sector –Community groups –Citizens

6. vtewari@niua.org Capacity Building Requirements 4 Information systems –Land use –Cadastral –Land records –Poverty related data –Tax-related data –Budgeting and accounting

7. vtewari@niua.org Capacity Building Requirements 4 Systems and procedures –Planning process (CDS/MasterPlan) –Financial, accounting, and audit systems –Project development, appraisal and monitoring –Personnel systems –Tax administration –Collection of taxes and user charges –Citizens charter

8. vtewari@niua.org Strategy for Training 4 Training must respond to national and state agenda 4 Training should be linked with programmes and projects 4 Training should be demand-driven not thrust 4 Different packages for different groups 4 Training should be followed up by on-site projects

9. vtewari@niua.org Key Areas of Training 4 Municipal government/para-statal officials –Municipal finance and accounting –Management of urban services –Urban infrastructure financing –Municipal resource mobilisation –Privatization, pricing and cost recovery –Urban environment management –Pro-poor city planning –Municipal information system

10. vtewari@niua.org Key Areas of Training 4 Elected members –Urbanization –Policy issues and strategies –Pricing and cost recovery –Poverty alleviation strategies 4 Private sector –Government policies –Legislations –Regulatory frameworks

11. vtewari@niua.org Key areas of Training 4 Citizens –City planning process –Role of various agencies involved in urban management –Citizens rights and responsibility –Community participation –Citizen’s charters –Pricing and cost recovery

12. vtewari@niua.org Improving Urban Management Through IT Among the various efforts required for capacity building for urban governance and management, the most essential step is: Taking state-of-the-art information technology and applying it to various operations and functions of municipal governments for improving their efficiency and financial viability

13. vtewari@niua.org Make Cities Computable 4 Convert all data, systems and procedures of governance and management in machine readable form –Demographic, socio-economic, landuse, land values, property characteristics, utilities, traffic flows, etc –Systems of finance and accounts, human resources, sanctions, approvals etc 4 Develop, maintain, and use information and decision support systems

14. vtewari@niua.org Make Cities Wired 4 Improved communications 4 Bringing the planners, managers, clients, service providers, and users closer together 4 Providing new and innovative ways for addressing problems and solutions 4 Sharing information / increasing its power 4 Transacting the business of governance and management

15. vtewari@niua.org Spatial Dimension of Cities 4 Most urban phenomena have spatial dimension 4 Similar activities and social groups tend to cluster together in space 4 Space provides site and acts as separator for urban elements 4 Space also provides means to overcome separation

16. vtewari@niua.org Existing Spatial Information 4 Fragmented 4 Incomplete 4 Unreliable 4 Out-of-date 4 Inaccessible 4 Not computable 4 Not linked to other information

17. vtewari@niua.org The GIS Technology 4 Makes enormous information - both spatial and non-spatial - easily accessible 4 Connects spatial and attribute (non-spatial) information 4 Makes updating of information a simple task 4 Provides inputs for planning and DSS 4 Provides base for other value-added systems

18. vtewari@niua.org The Mirzapur Case 4 An attempt in IT application in urban management 4 To restore municipal administration and basic services 4 Part of Indo-Dutch project under the Ganga Action Plan 4 Small town (200,000 Pop) 4 Difficulties of large towns

19. vtewari@niua.org Available Spatial Data

20. vtewari@niua.org Required Form of Spatial Data

21. vtewari@niua.org Non Spatial Data 4 All data are not available 4 Some data to be generated through surveys 4 High efforts in updating compared to spatial data 4 Security 4 Use of quantitative models

22. vtewari@niua.org Wiring the City 4 Telephones 4 Optical Fibre/Coaxial Cables/ISDN 4 VSAT (for dedicated high speed connectivity) 4 Internet 4 Intranet/Extranet 4 Teleconferencing

23. vtewari@niua.org Information Dissemination 4 National level clearing house of information 4 To provide information on urban sector to interested individuals and organisations 4 Product –CD ROMs, –Diskette, –Down loadable files –Website

24. vtewari@niua.org Databases 4 Documents 4 City Profiles 4 Resource Institutions 4 Case studies 4 News and Events 4 Infrastructure Projects

25. vtewari@niua.org Sample Template

26. vtewari@niua.org Sample Template