1. By Karis Cookson

2. Marketing Banking *** Public Relations Nursing/ Administration *** Non-Profit *** Hospitality AREA I AM INTERESTED IN

3. 1. Kathy Lytle Associate Nurse Executive VA Medical Center 2. Priscilla Hill Supervisor, Branch Office Navy Federal Credit Union 3. Morgan Cartusciello Director of Communication & Admin Team Leader The Church at Rancho Bernardo INTERVIEWEES

4. VA Healthcare System La Jolla, CA Associate Nursing Executive Clinical Services Director Why did I chose her? Pull towards nursing. How did I get in touch with her? KATHY LYTLE

5. About the VA: Hospital for US veterans Nationwide Environment: Minimal Decorations Scrubs Separated offices Dull environment Employees were very friendly and helpful VA HEALTH CARE SYSTEM

6. Position Details Nurse / Administrator SKILLS NEEDED: Life experience/ AA degree in nursing/ Doctorate in Psychology JOB RESPONSIBILITIES: Performance appraisals/ contracts Oversees nursing staff Summarizes incident reports Task oriented job WHAT IS AN ASSOCIATE NURSING EXECUTIVE?

7. Kathy is passionate about her job. Her favorite things about her job: 1.When she knows the veterans are being taken care of 2.Knowing the nurses are happy 3.Community feel of the VA  Common bond among the veterans LOVE YOUR JOB

8. BOTTOM LINE: I would not want to work at a hospital as my first choice. I love helping others I want a strong community I would like a career that allows me to be more creative. I need to use my language skills daily and as an administrator in a hospital I am not likely to use them very often. I want to be as passionate in my future career as Kathy is as a Associate Nurse Executive. ASSESSMENT

9. Navy Federal Credit Union Sorento Mesa, CA Supervisor, Branch Office Why did I chose Navy Fed? I am a customer How I found her: Branch location close to my house PRISCILLA HILL

10. BACKGROUND Largest credit union world wide Services Military Personnel and their families Top 100 places to work Great benefits Focus on development (employees) ENVIRONMENT: Open spaces/ well lit Friendly/ welcoming employees Business formal attire NAVY FEDERAL

11. Position Details Supervisor SKILLS NEEDED: BA  Business & Economics Working on her Master’s RESPONSIBILITIES: Constantly works in a team of the assistant manager & manager Talks with all team members “spot coaching” Accounting/ finance oriented tasks WHAT IS A SUPERVISOR FROM THE (BRANCH OFFICE)

12. Personal story: Angry Customer  Allow them to feel heard  How can you partner with them and find a solution?  Solve the problem “YOU HAVE TO LISTEN BEFORE YOU CAN HELP SOMEONE”

13. BOTTOM LINE: Yes I would consider working at Navy Federal I love what Navy Federal Stands for Community & development is key I would prefer to do something less numbers oriented (a lot of accounting) I would like to use my language skills more often ASSESSMENT

14. The Church at Rancho Bernardo Rancho Bernardo, CA Director of Communication & Admin Team Leader Why did I chose The Church? I attend CRB The environment MORGAN CARTUSCIELLO

15. BACKGROUND CRB started in an elementary school Moved to where it is today Started off with 20 people and now is outgrowing the current building ENVIRONMENT: Personal/ warm/ creative environment Offices  very personalized CHURCH AT RANCHO BERNARDO

16. Position Details Director of Communication & Admin Team Leader Assistant to the Lead Pastors SKILLS BA in Communication Problem solving RESPONSIBILITIES: Oversees Admin team Scheduling/ logistics Partners with technology / social media Communicates within departments, within the congregation, social media, with the community & outside sources WHAT IS A DIRECTOR OF COMMUNICATION

17. Every day is different: 75% of her job is interoffice/ social media communication Technology is constantly changing Must stay connected and up to speed with technology Technology and social media is so prevalent in communication Technology & social media is an opportunity to reach someone. TECHNOLOGY IS COMMUNICATION

18. BOTTOM LINE: I don’t think I would like to work at CRB I love the atmosphere and community aspect Creativity Helping people daily Lacking daily language skills usage Love my church  wouldn’t want to work for it. ASSESSMENT

19. 1. Love your job 2. “You have to listen before you can help someone.” 3. Technology is Communitcation. NEXT STEPS: Do interviews in marketing, international banking and hospitality industries to continue to fine tune my career goals. CONCLUSION