1. Faculty Satisfaction Survey Results October 2009

2. Table of Contents Research Objectives and Methodology Key Findings and Communications Implications Detailed Survey Findings Overall Morale Job Satisfaction and Support Career Development, Research and Scholarship Collaboration Internal Communications Compensation and Benefits Connection to Institution and Pride Facilities and Security Faculty, Administration and Staff Relations Fairness Participation in College Governance Polices, Resources and Efficiency Respect and Appreciation Confidence in Senior Leadership Supervisor or Department Chair Leadership Teaching Environment

3. Research Objectives and Methodology

4. Research Objectives Measure and track Lindenwood University’s progress in improving faculty members’ satisfaction Compare faculty members’ perceived morale and satisfaction levels during their first years at the university and their current morale and satisfaction Create a diagnostic tool, which will allow university officials to make policy changes as needed

5. Research Methodology Conducted Web-based survey with all faculty members in August 2009 171 out of 224 completed the survey 76% response rate with sampling error of plus or minus five to eight percentage points at the 95% confidence level Topics evaluated and response categories are similar to those asked in the Chronicle Great Colleges to Work for 2008 Survey

6. Profile of Survey Respondents TenureSchool

7. Profile of Survey Respondents GenderAge

8. Profile of Survey Respondents Race

9. Key Findings and Communication Implications

10. Improved Satisfaction Recent changes have significantly improved faculty members’ overall satisfaction including reduced workloads, improvements to the campus, and increased and improved communications with university officials Faculty members feel more respected and appreciated than they did in the past Lindenwood University needs to continue to engage faculty members by keeping them informed of changes, soliciting input and helping them grow professionally This will improve the work environment and retain quality faculty members

11. Key Findings and Communication Implications Areas of Improvement While overall satisfaction has increased, results suggest there is still room for improvement Less than one-half of faculty members agree that they: Have sufficient time to meet with students (40%) Have sufficient time to pursue scholarly interests/research (22%) Are supported by the university in their research efforts (40%) Are provided a competitive and fair benefits package (40%) Are proud of the university’s academic rankings (43%) Feel that one department is never favored over another (39%) Recent workload reductions should begin to impact levels of agreement and increase satisfaction The university may want to explore new ways to encourage faculty to look for and take advantage of professional development opportunities

12. Key Findings and Communication Implications Internal Communications Internal communications tend to impact satisfaction levels Faculty members volunteer that they have seen an improvement in the level and quality of internal communications, which has positively impacted their satisfaction with Lindenwood University Lindenwood University should continue to openly communicate with faculty about changes and solicit input Transparency is and will remain key to creating an open and collaborative work environment

13. Detailed Findings

14. Overall Morale Faculty members believe that morale is higher today than it was during their first years at Lindenwood University Increase in morale is likely a result of positive changes over the past few years Faculty members have suggestions for even more changes

15. Overall Morale Nine out of 10 faculty members describe the overall morale today as “much higher” or “somewhat higher” Q1. Compared to your first year at Lindenwood University, how would you describe the overall morale of faculty members today?

16. Overall Morale In all areas, faculty members say they are now more satisfied

17. Overall Morale Positive changes volunteered by faculty include: Benefit changes Course load reduction Direct deposit Atmosphere and/or communication changes Faculty governance/control Improved treatment of faculty Better communication with faculty School changes New buildings/better facilities Administration changes Improved attitude of administration Change in administration Q2. Since you first started at Lindenwood University, what changes, if any, have been made that have improved your overall satisfaction as a faculty members?

18. Overall Morale Verbatim Comments From Faculty Members Reduction in teaching load has permitted us to improve what we do in the classroom. The administration has responded with positive action to issues and concerns raised by the faculty. Example would be decreasing caseload and adding more faculty to decrease advising loads. Lindenwood has gone out of its way to help faculty get to know each other across departments and to work jointly on projects. Professors are now starting to have a voice and are being treated more professionally. The professors before were overworked and had very little time to be creative or even to breathe. We have our own computers. We have smart classrooms. Our class sizes have been held to the maximum. More classrooms are air conditioned.

19. Overall Morale Suggestions for further improvement include: School emphasis changes Stronger emphasis on academics Better staffing Higher caliber of students School/building changes Increased office and classroom space Continued efforts to update buildings/facilities Other changes Better benefits/health insurance Improved technology Workload changes Further reduction of workload and/or responsibilities Better contracts Communication changes More faculty input Increased recognition Q33. What changes, if any, would make Lindenwood University a better place to work?

20. Overall Morale Verbatim Comments From Faculty Members An increased emphasis on research is vital to the university. Undergraduate research opportunities are needed in a number of disciplines and these can only arise if faculty are given time to conduct quality research. We need clear and explicit documentation about the faculty benefits. This needs to be clearly communicated on a yearly basis. Stricter admission standards for all students. The university must place a greater priority on improving the academic caliber of its students. The university must also give greater support and freedom to scholarship and publishing by its faculty. Update the buildings, including office buildings with central air and heating would be a big improvement. Increased access to technology and ongoing professional development on how to incorporate technology into our classrooms.

21. Job Satisfaction and Support More than eight out of 10 faculty members describe their current level of satisfaction with their job as higher today Q3. Compared to your first year at Lindenwood University, how would you describe your current satisfaction with working at Lindenwood University today?

22. Job Satisfaction and Support Q4. Please rate the extent to which you agree or disagree with each of the following statements from the perspective of your first year at Lindenwood University versus the current semester. *Indicates a statistically significant change.

23. Career Development, Research and Scholarship A small majority of faculty members say they are more satisfied with their career development and research opportunities today Q5. Compared to your first year at Lindenwood University, how would you describe your current satisfaction with your career development and research opportunities?

24. Career Development, Research and Scholarship Q6. Please rate the extent to which you agree or disagree with each of the following statements from the perspective of your first year at Lindenwood University versus the current semester. *Indicates a statistically significant change.

25. Collaboration Faculty members are more satisfied today than during their first years with the level of collaboration between faculty members and departments Q7. Compared to your first year at Lindenwood University, how would you describe your current satisfaction with the level of collaboration between other faculty members and departments?

26. Collaboration Q8. Please rate the extent to which you agree or disagree with each of the following statements from the perspective of your first year at Lindenwood University versus the current semester. *Indicates a statistically significant change.

27. Internal Communications Satisfaction with internal communications is greater today than in the past Q9. Compared to your first year at Lindenwood University, how would you describe your current satisfaction with the level and quality of communications you have received from the university?

28. Internal Communications Q10. Please rate the extent to which you agree or disagree with each of the following statements from the perspective of your first year at Lindenwood University versus the current semester. *Indicates a statistically significant change.

29. Compensation and Benefits While overall satisfaction with compensation and benefits has increased, satisfaction levels are not as high relative to other areas Q11. Compared to your first year at Lindenwood University, how would you describe your current satisfaction with your compensation and benefits package?

30. Compensation and Benefits Q12. Please rate the extent to which you agree or disagree with each of the following statements from the perspective of your first year at Lindenwood University versus the current semester. *Indicates a statistically significant change.

31. Connection to Institution and Pride More than three-fourths of faculty members are more satisfied with their connection to Lindenwood University today than they were during their first years Q13. Compared to your first year at Lindenwood University, how would you describe your current satisfaction with your personal connection to the university?

32. Connection to Institution and Pride Q12. Please rate the extent to which you agree or disagree with each of the following statements from the perspective of your first year at Lindenwood University versus the current semester. *Indicates a statistically significant change.

33. Facilities and Security Recent improvements to the campus’ buildings and facilities have positively impacted faculty members’ satisfaction at Lindenwood University Q15. Compared to your first year at Lindenwood University, how would you describe your current satisfaction with your current satisfaction with the university’s facilities?

34. Facilities and Security Q18. Please rate the extent to which you agree or disagree with each of the following statements from the perspective of your first year at Lindenwood University versus the current semester. *Indicates a statistically significant change.

35. Faculty, Administration and Staff Relations The relationship between faculty members and university administration appears to have improved over time, with 85% saying they are more satisfied today Q17. Compared to your first year at Lindenwood University, how would you describe your current satisfaction with the relationship between faculty members and the administration?

36. Faculty, Administration and Staff Relations Q18. Please rate the extent to which you agree or disagree with each of the following statements from the perspective of your first year at Lindenwood University versus the current semester. *Indicates a statistically significant change.

37. Fairness More than three-fourths of faculty members are more satisfied today than during their first years with how fairly they are treated by university officials Q19. Compared to your first year at Lindenwood University, how would you describe your current satisfaction with how fairly faculty members are treated by the university administration?

38. Fairness Q20. Please rate the extent to which you agree or disagree with each of the following statements from the perspective of your first year at Lindenwood University versus the current semester. *Indicates a statistically significant change.

39. Participation in College Governance Faculty members say they are more satisfied today with their involvement in college governance Q21. Compared to your first year at Lindenwood University, how would you describe your current satisfaction with faculty members’ level of involvement in college governance?

40. Participation in College Governance Q22. Please rate the extent to which you agree or disagree with each of the following statements from the perspective of your first year at Lindenwood University versus the current semester. *Indicates a statistically significant change.

41. Policies, Resources and Efficiency Compared to the years faculty members first joined Lindenwood University, they are now more satisfied with the university’s policies and resources Q23. Compared to your first year at Lindenwood University, how would you describe your current satisfaction with the university’s policies and resources for faculty members?

42. Policies, Resources and Efficiency Q24. Please rate the extent to which you agree or disagree with each of the following statements from the perspective of your first year at Lindenwood University versus the current semester. *Indicates a statistically significant change.

43. Respect and Appreciation A large majority are satisfied with the respect and appreciation faculty members receive from the university Q25. Compared to your first year at Lindenwood University, how would you describe your current satisfaction with the level of respect and appreciation given to faculty members?

44. Respect and Appreciation Q26. Please rate the extent to which you agree or disagree with each of the following statements from the perspective of your first year at Lindenwood University versus the current semester. *Indicates a statistically significant change.

45. Confidence in Senior Leadership Faculty members’ satisfaction with senior leadership has increased over time Q27. Compared to your first year at Lindenwood University, how would you describe your current satisfaction with the university’s senior leadership?

46. Confidence in Senior Leadership Q28. Please rate the extent to which you agree or disagree with each of the following statements from the perspective of your first year at Lindenwood University versus the current semester. *Indicates a statistically significant change.

47. Supervisor or Department Chair Leadership Overall satisfaction with faculty members’ relationships with their supervisors has improved Q29. Compared to your first year at Lindenwood University, how would you describe your current satisfaction with your relationship with your supervisor and/or department chair?

48. Supervisor or Department Chair Leadership Q30. Please rate the extent to which you agree or disagree with each of the following statements from the perspective of your first year at Lindenwood University versus the current semester. *Indicates a statistically significant change.

49. Teaching Environment Faculty members are currently more satisfied with the teaching environment at Lindenwood University than they were their first years Q31. Compared to your first year at Lindenwood University, how would you describe your current satisfaction with the teaching environment?

50. Teaching Environment Q32. Please rate the extent to which you agree or disagree with each of the following statements from the perspective of your first year at Lindenwood University versus the current semester. *Indicates a statistically significant change.