1. TF-MSP, Paris, 15.04.2009 Claudio Allocchio Music, Dance & Others @ GARR New Users’ approach to Advanced Network Services

2. Claudio Allocchio 2 TF-MSP, Paris, 15.04.2009 “New” Network users  Music  education, performance, composition,...  Theater  dance, drama,...  Architecture, History  teleimmersion, rendering,...  Cultural Heritage, Museums  interaction, databases,...  Health Science  remote dignosis, surgery, enhanced reality,... ...

3. Claudio Allocchio 3 TF-MSP, Paris, 15.04.2009 Approaching Users  GARR does not differentiate among its users  same services availalbe to all  phycists, medical doctors, musicians, computer scientist, biologists, sociologists, librarians, dancers,... are all “GARR users”, with the same rights, same duties, same services, same support

4. Claudio Allocchio 4 TF-MSP, Paris, 15.04.2009 Handling Users  some GARR staff follows more closely ceratins users groups  users “groups” know a GARR staff reference person which they know better than others and supports them  GARR staff supporting a certains users group “translates” into their common terminology and understading the GARR services meaning, and collects from users their requirements

5. Claudio Allocchio 5 TF-MSP, Paris, 15.04.2009 Offering Users Services  “tell us how you work” approach  GARR offers the whole set of services to all users, but tries also to generate new services from users’ requirements  Services generated for one users’ group, become common services, adapted and adopted by other users  The same service is translated into specific users’ group “language” for adoptions and understanding

6. Claudio Allocchio 6 TF-MSP, Paris, 15.04.2009 main GARR “Users visible” Services  Security (GARR-CERT)  alerts, guidelines and best practices  Domain Names (GARR-NIC)  handling procedures for “it” and “eu” registrations  Certification Authority (GARR-CA)  issuing users’ personal certificates  EduRoam  mobility  AAI Federation (GARR-IDEM)  services unified access

7. Claudio Allocchio 7 TF-MSP, Paris, 15.04.2009 main GARR “Users visible” Services (cont.)  Mirror (GARR-Mirror)  packages distribution  Usenet News (GARR-News)  news feeds and news uploads  Vconf, and audio/video services (H)DVTS,...  Virtual Congress Centre, high end interactive services  GARR.TV  R&E broadcasting channel

8. Claudio Allocchio 8 TF-MSP, Paris, 15.04.2009 main GARR “Users invisible” Services  Dedicated circuits/VPNs  Guarteed Bandwidth (QoS)  Multicast ...

9. Claudio Allocchio 9 TF-MSP, Paris, 15.04.2009 Users’ perspective of audio/video service  Music  MasterClasses, remote performances, distributed performances  Theater  distributed performances, enhanced playspace  Architecture, History  virtual presence  Cultural Heritage, Museums  virtual close-up interactions  Health Science  remote real-time surgery and enhanced reality,...

10. Claudio Allocchio 10 TF-MSP, Paris, 15.04.2009 Some History - How it all started  2001: WIDE releases DVTS  GARR adopts it as a nice tool for network performance testing/loading  2002: at Jokoyama IETF DVTS is used to broadcast sessions on the LAN to the meeting foyer ... impressive quality for a set of bad looking speakers!  2003: Internet2 and GARR starts experiments with it over “domestic” WAN  it works, but for which users?  2005: GARR and Internet2 try a transatlantic DVTS  demo at GARR 05 Users’ Conference boost interest in italian music education community

11. Claudio Allocchio 11 TF-MSP, Paris, 15.04.2009 Examples from the past  2005 / 2006: GARR-Internet2-New World Symphony MasterClasses  http://www.garr.it/conf_05/ram/Violista.ram http://www.garr.it/conf_05/ram/Violista.ram

12. Claudio Allocchio 12 TF-MSP, Paris, 15.04.2009 Examples from the past  2006 and 2007: “Italian Spring in Japan”

13. Claudio Allocchio 13 TF-MSP, Paris, 15.04.2009 Examples from the past  2007: UbiquiLab  http://ubiquilab.ning.com/video/1264588:Video: 1262 http://ubiquilab.ning.com/video/1264588:Video: 1262

14. Claudio Allocchio 14 TF-MSP, Paris, 15.04.2009 Examples from the past  2007: Distributed e-music composition

15. Claudio Allocchio 15 TF-MSP, Paris, 15.04.2009 Examples from the past  2007 and 2008: telesurgery at IRCCS workshop

16. Claudio Allocchio 16 TF-MSP, Paris, 15.04.2009 Examples from the past  2008: Ancient Instruments reconstruction via Grids

17. Claudio Allocchio 17 TF-MSP, Paris, 15.04.2009 Conclusions  GARR does not operate a “strict” users’ segmentations and does not have specific groups portfolios.  GARR adapts services and their understanding to users environment.  GARR tries to create new services crossing users’ groups boundaries, and drawing from users’ common practices in their “traditional” enrironment.

18. Claudio Allocchio 18 TF-MSP, Paris, 15.04.2009 Questions? Thank you!