1. self marketingProf. Michael Hardt2005/0604/how to talk to a client How to talk to a client ?

2. self marketingProf. Michael Hardt2005/0604/how to talk to a client to get satisfied clients. to sell ideas successfully. to make more money. to become more efficient. aim

3. self marketingProf. Michael Hardt2005/0604/how to talk to a client Set up your aims before you talk. lesson 1 switch on your brain !

4. self marketingProf. Michael Hardt2005/0604/how to talk to a client What type of conversation are you going to have? How much time do you invest? What result do you expect to get? ?

5. self marketingProf. Michael Hardt2005/0604/how to talk to a client Talking is a professional necessity and completes our professional abilities. Talking is a tool! !

6. self marketingProf. Michael Hardt2005/0604/how to talk to a client conversation menu listenwatchanalyse talk listenwatchanalyse

7. self marketingProf. Michael Hardt2005/0604/how to talk to a client talking stages: prospecting talk introduction talk briefing talk money talk presentation talk modification talk production talk complaint talk after sales talk

8. self marketingProf. Michael Hardt2005/0604/how to talk to a client prospecting talk introduction talk briefing talk money talk presentation talk modification talk production talk complaint talk after sales talk Don’t give a chance to say no. The one who asks, leads. prospecting talk

9. self marketingProf. Michael Hardt2005/0604/how to talk to a client prospecting talk introduction talk briefing talk money talk presentation talk modification talk production talk complaint talk after sales talk You never get a second chance to make a first impression introduction talk

10. self marketingProf. Michael Hardt2005/0604/how to talk to a client prospecting talk introduction talk briefing talk money talk presentation talk modification talk production talk complaint talk after sales talk Keep the customer hungry, while he chooses the menu. briefing talk

11. self marketingProf. Michael Hardt2005/0604/how to talk to a client prospecting talk introduction talk briefing talk money talk presentation talk modification talk production talk complaint talk after sales talk Get as much as you can. Don’t try to be a nice, polite and handsome person. money talk

12. self marketingProf. Michael Hardt2005/0604/how to talk to a client prospecting talk introduction talk briefing talk money talk presentation talk modification talk production talk complaint talk after sales talk Give the client the feeling to be part of the creative team. “It’s not my idea, it’s our idea!” presentation talk

13. self marketingProf. Michael Hardt2005/0604/how to talk to a client prospecting talk introduction talk briefing talk money talk presentation talk modification talk production talk complaint talk after sales talk Behind every complaint is the chance for a new project. complaint talk

14. self marketingProf. Michael Hardt2005/0604/how to talk to a client Get satisfied clients. Sell your ideas successfully. Make more money. Be more efficient. …and now:

15. self marketingProf. Michael Hardt2005/0604/how to talk to a client Set up an arguments list to introduce you to a prospective client. Task: