5. = UC as a User Experience UC as a Platform = UC as a Philosophy = = UC as a Service (UCaaS)

7. Nearly two thirds of 20 Somethings bring their own device to work Among 50 Somethings, the number who BYOD drops by almost half 61% 33% By 2020, Millennials will comprise 50% of the global workforce 2013 PWC report, Millennials At Work: Reshaping the Workplace 2013 CompTIA Survey, Generational Research on Technology and its Impact in the Workplace © 2014 Wainhouse Research, Inc. All rights reserved. Younger workers are driving BYOD

8. 58% More work-from-home solutions 75% More mobile solutions Communication technologies IT Managers feel pressure to deploy as younger workers enter the workplace 56% More video solutions 49% More Presence/IM 2 © 2014 Wainhouse Research, Inc. All rights reserved.

14. 13% 77% 39% 31% 29% 26%

15. YOY Change Features <0% 0-10% 10-25% >25%

16. © 2014 Wainhouse Research, Inc. All rights reserved. Desktop 1) Cost - Equipment2) Internal Support3) Network4) Quality5) Cost – Services

18. Hosted Audio + Personal Web 180.2B Minutes 98.2B Minutes Hosted Audio + Personal Web 9 2012 108B Minutes UC 9.7B Minutes 9% UC 84.8B Minutes 32% 13% CAGR 54% CAGR 2017 265B Minutes CAGR 20% © 2014 Wainhouse Research, Inc. All rights reserved.

23. Desktop 1) Cost - Equipment2) Internal Support3) Network4) Quality5) Cost – Services Mobile 1) Quality2) Internal Support3) Network4) Reliability5) Cost – Equipment

25. © 2014 Wainhouse Research, Inc. All rights reserved.

30. YOY Change Hosted © 2014 Wainhouse Research, Inc. All rights reserved. -21% -8% +106% +29% +69% +76% +216% +4%

31. +67% +6% +32% -30% -62% -21% +85% -60% YOY Change +32%

32. In 2012… The UCaaS Market is poised for growth 9M seats Revenue = $1.4B ASP (Y) = $152 By 2017… 52M seats Revenue = $6.8B ASP (Y) = $131 5X $

33. © 2014 Wainhouse Research, Inc. All rights reserved.