1. The Value of Values in the Workplace Presented to NEOS Mini-Conference Linda C. Cook Director of Libraries Edmonton Public Library June 3, 2005

2. Values Statement Simple and straightforward. Express a small set of core values. Makes sense as a set.

3. Values Statements Values statements are intended to set out the guiding principles of the organization.

4. Core Values Quality Customer Service Open Communication Education and Learning Teamwork and Cooperation Innovation Quality Working Environment Respect and Recognition

5. Trust

6. Values Values must “live” at the workplace.

7. Commitment Commitment is the first building block of a values-driven organization.

8. Values Workplace Employee Values Loyalty

9. Values Workplace Reputational Values Capital

10. Workplace Values Accomplishment