1. Fall 2000MGTO 321 (L1 & L2) -- Dr. JT Li1 Lecture #7: Case Preparation: Kao Corporation Lecture #7: Case Preparation: Kao Corporation Readings: 1. Case: Kao Corporation (on Reserve) 2. Case Summary and preparation questions (on web) 3. Textbook: Chapter 5 Key activities of the class: 1. Resource Audit of Kao: We will conduct a resource audit of Kao by groups. The tool we use for this exercise will be the 7-s framework. --strategy, skills, shared value, structure, staff, systems, and styles (attached next page) 2. Group presentation: Each group will be assigned to work on one S for the resource audit and make a 5-minute presentation

2. Fall 2000MGTO 321 (L1 & L2) -- Dr. JT Li2 Shared Values Skills Strategy A coherent set of actions aimed at gaining a sustainable advantage over competition Capabilities possessed by the organization as a whole as distinct from those of an individual. Some companies perform extraordinary feats with ordinary people Those ideas of what is right and desirable (in corporate and/or individual behavior) which are typical of the organization and common to most of its members Using the 7s Framework to identify Organizational Capabilities

3. Fall 2000MGTO 321 (L1 & L2) -- Dr. JT Li3 Using the 7s Framework to identify Organizational Capabilities Structure Staff Systems Style The processes and procedures through which things get done from day-to-day The way managers collectively behave with respect to use of time, attention and symbolic actions The people in the organization, considered in terms of corporate demographics, not individual personalities The organization chart and accompanying baggage that show who reports to whom and how tasks are both divided up and integrated