1. Recommendations for modernisation of the Croatian public administration Unit 13

2. Recommendations Efficient, effective and regulated public administration Efficient, effective and regulated public administration Well organized public administration Well organized public administration High level of professionalism High level of professionalism Integrated system of administrative education Integrated system of administrative education High-quality, modern system of office and records management High-quality, modern system of office and records management

3. Efficient public administration Transparency, openness Transparency, openness Well-organized legal procedures Well-organized legal procedures Prerequisite for Croatia’s association with the EU in accordance with the Stabilisation and Association Agreement of 2001 Prerequisite for Croatia’s association with the EU in accordance with the Stabilisation and Association Agreement of 2001

4. Well-organized public administration Careful handling of documents in traditional and electronic forms – a prerequisite for the efficient judiciary Careful handling of documents in traditional and electronic forms – a prerequisite for the efficient judiciary It is impossible for the judiciary to advance without reforming public administration: the two systems interdependent in law enforcement It is impossible for the judiciary to advance without reforming public administration: the two systems interdependent in law enforcement

5. High level of professionalism Adequately educated, professional, motivated and proactive administrative personnel, stimulated by working in appropriate organizational culture Adequately educated, professional, motivated and proactive administrative personnel, stimulated by working in appropriate organizational culture

6. Professionalism Good education, impartiality and professionalism of civil servants should eliminate subjectivity and arbitrary political interventions and narrow opportunities for corruption Good education, impartiality and professionalism of civil servants should eliminate subjectivity and arbitrary political interventions and narrow opportunities for corruption

7. Integrated system of administrative education Secondary education Secondary education College and university programmes College and university programmes Postgraduate studies Postgraduate studies Permanent in-service training of civil servants Permanent in-service training of civil servants System of state exams System of state exams

8. University course for future civil servants Administrative-technical, organizational, legal, political science, sociological, economic, financial and other empirically tested knowledge Administrative-technical, organizational, legal, political science, sociological, economic, financial and other empirically tested knowledge Managerial skills Managerial skills Information management Information management

9. Legal terms Comprehensive Comprehensive Sveobuhvatan Sveobuhvatan Judiciary Judiciary Pravosuđe, sudstvo Pravosuđe, sudstvo Law enforcement Law enforcement Primjenjivanje zakona Primjenjivanje zakona

10. Legal terms In-service training In-service training Dopunsko obrazovanje, obrazovanje na radnom mjestu Dopunsko obrazovanje, obrazovanje na radnom mjestu Coherent Coherent Smislen, povezan, jasan Smislen, povezan, jasan Draft Draft Napraviti nacrt zakonskog prijedloga; sastaviti ugovor Napraviti nacrt zakonskog prijedloga; sastaviti ugovor

11. Administration, assignments, centralisation, flexible, powerfully Generally speaking, in the system of the State ___ there is still an Generally speaking, in the system of the State ___ there is still an emphasis on unity and the tendency towards___, while the process of emphasis on unity and the tendency towards___, while the process of expansion and concentration is continuing. The State Administration is a___ expansion and concentration is continuing. The State Administration is a___ centralised and massive apparatus that cannot be ___and that adapts with centralised and massive apparatus that cannot be ___and that adapts with difficulty to its new roles and ___. difficulty to its new roles and ___.

12. Key Generally speaking, in the system of the State Administration there is still an Generally speaking, in the system of the State Administration there is still an emphasis on unity and the tendency towards centralisation, while the process of emphasis on unity and the tendency towards centralisation, while the process of expansion and concentration is continuing. The State Administration is a powerfully expansion and concentration is continuing. The State Administration is a powerfully centralised and massive apparatus that cannot be flexible and that adapts with centralised and massive apparatus that cannot be flexible and that adapts with difficulty to its new roles and assignments. difficulty to its new roles and assignments.

13. Administrative, centralisation, performance, Self-Government, On the other hand, the large number of units of Local ___ and employees in its various ___ bodies affects the size of public spending. In addition, ___of the many administrative activities prevents any effective ___of the work of Local Self-Government. On the other hand, the large number of units of Local ___ and employees in its various ___ bodies affects the size of public spending. In addition, ___of the many administrative activities prevents any effective ___of the work of Local Self-Government.

14. citizens, communal, environmental, protection, system At the same time, the existing___ of the financing of units of Local Self- Government is not capable of providing for the development of the ___infrastructure, nor of responding to the basic needs of ___ in the area of health___, welfare, employment, education, culture and ___ protection. At the same time, the existing___ of the financing of units of Local Self- Government is not capable of providing for the development of the ___infrastructure, nor of responding to the basic needs of ___ in the area of health___, welfare, employment, education, culture and ___ protection.

15. Key On the other hand, the large number of units of Local Self-Government and employees in its various administrative bodies affects the size of public spending. In addition, centralisation of the many administrative activities prevents any effective performance of the work of Local Self-Government. At the same time, the existing system of the financing of units of Local Self-Government is not capable of providing for the development of the communal infrastructure, nor of responding to the basic needs of citizens in the area of health protection, welfare, employment, education, On the other hand, the large number of units of Local Self-Government and employees in its various administrative bodies affects the size of public spending. In addition, centralisation of the many administrative activities prevents any effective performance of the work of Local Self-Government. At the same time, the existing system of the financing of units of Local Self-Government is not capable of providing for the development of the communal infrastructure, nor of responding to the basic needs of citizens in the area of health protection, welfare, employment, education, culture and environmental protection. culture and environmental protection.

16. Put the verbs in brackets into appropriate forms In 2002 the Government ___(appoint) a Task Force to prepare a proposal for the reform of state administration. The report ___(deliver, passive) to the Government in 2003. The findings of the report ___(indicate) the need for organisational reform and for professionalisation of senior civil servants in state administration; the report ___(propose) concrete measures, inter alia ___(improve) the decision-making and legislative process, reorganising the system of governmental agencies and establishing a training system for the whole civil service. In 2002 the Government ___(appoint) a Task Force to prepare a proposal for the reform of state administration. The report ___(deliver, passive) to the Government in 2003. The findings of the report ___(indicate) the need for organisational reform and for professionalisation of senior civil servants in state administration; the report ___(propose) concrete measures, inter alia ___(improve) the decision-making and legislative process, reorganising the system of governmental agencies and establishing a training system for the whole civil service.

17. Key In November 2002 the Government appointed a Task Force to prepare a proposal for the reform of state administration. The report was delivered to the Government in June 2003. The findings of the report indicated the need for organisational reform and for professionalisation of senior civil servants in state administration; the report proposed concrete measures, inter alia reorganising and strengthening the Centre of Government (Prime Minister’s Office), improving the decision-making and legislative process, reorganising the system of governmental agencies and establishing a training system for the whole civil service. In November 2002 the Government appointed a Task Force to prepare a proposal for the reform of state administration. The report was delivered to the Government in June 2003. The findings of the report indicated the need for organisational reform and for professionalisation of senior civil servants in state administration; the report proposed concrete measures, inter alia reorganising and strengthening the Centre of Government (Prime Minister’s Office), improving the decision-making and legislative process, reorganising the system of governmental agencies and establishing a training system for the whole civil service.