1. Copyright © 2009-2010 School Nutrition Association. All Rights Reserved. www.schoolnutrition.org A Team Approach to CRE/SMI July 11, 2010 Sally Spero, SNS, San Diego USD Donna Caeg, CA Department of Education, Nutrition Services Division, Field Services Unit 1

2. Copyright © 2009-2010 School Nutrition Association. All Rights Reserved. www.schoolnutrition.org District What We Share Compliance! Good communication Staff training Our issues addressed Low “frustration” level during CRE/SMI 2

3. Copyright © 2009-2010 School Nutrition Association. All Rights Reserved. www.schoolnutrition.org State What We Share Good Attitude “I would rather hire someone with a great attitude that I have to train, than a person with a bad attitude who knows it all.” 3

4. Copyright © 2009-2010 School Nutrition Association. All Rights Reserved. www.schoolnutrition.org State What We Share "Can we all get along? Rodney King, 1992, during the LA riots "What you do not want done to yourself, do not do to others." Confucianism: From the Analects 15:23 "So in everything, do to others what you would have them do to you..." Christianity: Matthew 7:12 "Do not hold a grudge. Love your neighbor as yourself." Judaism: Leviticus 19:18 "Hurt not others with that which pains yourself." Buddhism: From the Udanavarga 5:18 "One should always treat others as they themselves wish to be treated." Hinduism: Hitopadesa 4

5. Copyright © 2009-2010 School Nutrition Association. All Rights Reserved. www.schoolnutrition.org District Initial Planning Planned dates and length of review 14 months in advance Set up spring and fall training dates Reviewed Administrative Review Guidance materials Determined which documents would be used 5

6. Copyright © 2009-2010 School Nutrition Association. All Rights Reserved. www.schoolnutrition.org 6 State Initial Planning Put review team in placePut review team in place Pre-planning logisticsPre-planning logistics Be approachableBe approachable Administrative Review for CRE/SMIAdministrative Review for CRE/SMI School Nutrition Program Task ChecklistSchool Nutrition Program Task Checklist

7. Copyright © 2009-2010 School Nutrition Association. All Rights Reserved. www.schoolnutrition.org District Initial Planning Special focus areas 7

8. Copyright © 2009-2010 School Nutrition Association. All Rights Reserved. www.schoolnutrition.org State Initial Planning Tool for improvement Reviewed previous CRE/SMI Reports Familiarize with unique programs 8

9. Copyright © 2009-2010 School Nutrition Association. All Rights Reserved. www.schoolnutrition.org District Getting Ready Spring and fall training District training began in September 9

10. Copyright © 2009-2010 School Nutrition Association. All Rights Reserved. www.schoolnutrition.org State Getting Ready Expert Address the issue or system 10

11. Copyright © 2009-2010 School Nutrition Association. All Rights Reserved. www.schoolnutrition.org District District Training Topics Calendar and dates Paperwork requirements Train-the Trainer topics (Offer versus Serve, Cash handling, etc.) Site specific “Plan for Improvement” “Are You Ready” checklist What to do during a review 11

12. Copyright © 2009-2010 School Nutrition Association. All Rights Reserved. www.schoolnutrition.org State Team Reviewers Pick the team Match reviewers with areas of expertise Positions 12

13. Copyright © 2009-2010 School Nutrition Association. All Rights Reserved. www.schoolnutrition.org District It’s Almost Here! Review sites announced in January Weekly meetings until time of review Assigned dates, times and team members Prepared work areas Prepared district information sheet for reviewers Set aside time in conference room 13

14. Copyright © 2009-2010 School Nutrition Association. All Rights Reserved. www.schoolnutrition.org State It’s Almost Here! Send out Review Packet Philosophy Table chart of assignments Check out The working environment 14

15. Copyright © 2009-2010 School Nutrition Association. All Rights Reserved. www.schoolnutrition.org District It *IS* Here! Daily meetings Problem solving Informal exit conference 15

16. Copyright © 2009-2010 School Nutrition Association. All Rights Reserved. www.schoolnutrition.org State It *IS* Here! Coaching –Teach –Evaluate –Discipline Final Report Empowering people for change 16

17. Copyright © 2009-2010 School Nutrition Association. All Rights Reserved. www.schoolnutrition.org District So Did We Have A Perfect Review? No—sorry! Motivation to change Systemic changes versus “review" changes 17

18. Copyright © 2009-2010 School Nutrition Association. All Rights Reserved. www.schoolnutrition.org State So Did We Have A Perfect Review? Areas needing improvement Encourage/Praise Own it, change it, learn from it 18

19. Copyright © 2009-2010 School Nutrition Association. All Rights Reserved. www.schoolnutrition.org District Advantages of the Team Approach Compliance! Reduces problem areas Reduces points of friction Greater motivation Improved relationships 19

20. Copyright © 2009-2010 School Nutrition Association. All Rights Reserved. www.schoolnutrition.org State Advantages of the Team Approach Continuing the relationship Strengthen the partnership Coaching for successful programs 20