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Chapter 15 Oral Communication Essentials 15
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Chapter 15Krizan Business Communication ©20052 What is abdominal breathing?
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Chapter 15Krizan Business Communication ©20053 Abdominal breathing is deep breathing controlled by the diaphragm.
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Chapter 15Krizan Business Communication ©20054 Why is this type of breathing important to presentation skills?
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Chapter 15Krizan Business Communication ©20055 High-quality sound from controlled deep breathing makes your voice rich, full, and easily heard.
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Chapter 15Krizan Business Communication ©20056 What feedback can a sender and a receiver use to indicate proper volume?
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Chapter 15Krizan Business Communication ©20057 Volume feedback can be obtained by Questioning audience— verbal Observing signals of audience—nonverbal
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Chapter 15Krizan Business Communication ©20058 How can speakers maintain an effective level of confidence?
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Chapter 15Krizan Business Communication ©20059 These speakers Keep emphasis on listeners Use you-viewpoint Consider audience needs, concerns, and interests
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Chapter 15Krizan Business Communication ©200510 What is the first step for preparing an oral presentation?
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Chapter 15Krizan Business Communication ©200511 Determining the specific purpose is step one.
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Chapter 15Krizan Business Communication ©200512 When should a speaker use an anecdote during an oral presentation?
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Chapter 15Krizan Business Communication ©200513 Anecdotes or stories help an audience recall specific information.
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