1. CSG Short Workshop Organizational and Staff Development for an Unpredictable Future Thursday, May 15, 2014 8:00-Noon

2. Context: Winter CSG Discussion During the Digital Strategy workshop at UCSD, there was a sense that while most schools probably don't need a Chief Digital Officer (CDO), we still face the same challenges the CDO role was created to address: the need to innovate and adapt to rapidly changing technology and expectations.

3. Context: Winter CSG Session Proposal ●Are our existing organizational structures and staff development programs sufficient, or do they need to evolve to deal with these challenges? ●How do you break down the barriers and build relationships between IT groups? ●How do you make staff feel more included and empowered? ●Are we meeting age-graded/generational development needs within our workforce? ●Are there alternatives to formal training / certification? ●How to bring efforts to scale? ●An organization of learners and/or a learning organization?

4. Our Approach ●Adjusting our Organizational Structures o How do we organize our resources to be most effective? ●Acquiring and Developing Talent o What strategies and mechanisms do we use to ensure that we have the skills that are needed to meet tomorrow’s demands? ●Understanding our Customers and our Staff o Are we relevant to our customers and their needs? o Are our staff engaged?

5. This Morning’s Agenda 8:15 - 8:45 Review survey responses and discuss experiences 8:45 - 9:45 Organizational structure review and discussion 9:45 - 10:00 Break 10:00 - 10:45Strategies and mechanisms for acquiring & developing talent 10:45 - 11:30Ways in which we understand our customers and our staff 11:30 - NoonCIO Panel Discussion