1. Kaplan University HS450: Strategic Planning and Organizational Development for Healthcare Darrell K. Portis, MPH

2. First and foremost… Welcome to class!Welcome to class! Congratulations on taking the first steps in returning to school to complete your degrees!Congratulations on taking the first steps in returning to school to complete your degrees!

3. Tonight’s Agenda IntroductionsIntroductions Discuss the syllabus and class expectationsDiscuss the syllabus and class expectations No “formal” lecture tonightNo “formal” lecture tonight Please read Chapters 1-3 in Theory and Design in Health CarePlease read Chapters 1-3 in Theory and Design in Health Care Questions?Questions?

4. Strategic Planning and Organizational Development for Healthcare What is this course about?What is this course about? 1.Integrate the basic principles of human resource management into plans 2.Explain the theories of organizational behavior 3.Develop strategic and operational plans

5. How do you reach me? Using AIMUsing AIM My screen name is DKPortisMy screen name is DKPortis EmailEmail dportis@kaplan.edudportis@kaplan.edudportis@kaplan.edu

6. Grading--Seminars Weekly Seminars Units 1-9 (no seminar in Unit 10)Units 1-9 (no seminar in Unit 10) Worth 0 points eachWorth 0 points each

7. Missed Seminars If you missed a weekly seminar Please listen to archives the next day

8. Missed Seminars (Option 2) Enter the classroomEnter the classroom Click on that Unit that you missed (to the left)Click on that Unit that you missed (to the left) Click on seminarClick on seminar There are questions there for you to answerThere are questions there for you to answer Responses must be adequate in length to obtain full creditResponses must be adequate in length to obtain full credit MUST be completed by the end of the Unit (Tuesdays at 11:59ET)MUST be completed by the end of the Unit (Tuesdays at 11:59ET) Sent to me via the drop box…please follow directionsSent to me via the drop box…please follow directions Will be graded within 5 days after the end of the unitWill be graded within 5 days after the end of the unit

9. Grading---Weekly Discussion Questions Each week (unit), you will have several discussion questions (DQ)- Saturday***Each week (unit), you will have several discussion questions (DQ)- Saturday*** Initial answers should be at least 50-100 wordsInitial answers should be at least 50-100 words Remember your Spell check!Remember your Spell check! 10 Discussion questions, Units 1-10, 28 points each10 Discussion questions, Units 1-10, 28 points each

10. Grading---Weekly Discussion Questions In addition to responding to your discussion questions, you must respond AT LEAST 2 substantial responses to either myself and/or your classmates, called “ participation responses ”In addition to responding to your discussion questions, you must respond AT LEAST 2 substantial responses to either myself and/or your classmates, called “ participation responses ” These responses must be at least 50 words in lengthThese responses must be at least 50 words in length No, “I agree”, or “you are right”, or “what she said”…They don’t count!!No, “I agree”, or “you are right”, or “what she said”…They don’t count!!

11. Grading---Weekly Discussion Questions Initial responses to the Discussion Questions are due no later than SATURDAYInitial responses to the Discussion Questions are due no later than SATURDAY 2 Responses to classmates are due no later than TUESDAY2 Responses to classmates are due no later than TUESDAY You MUST post a minimum of 3 SEPARATE DAYS during the week…You MUST post a minimum of 3 SEPARATE DAYS during the week… I suggest Thursday, Saturday, and Mondays…but that’s just meI suggest Thursday, Saturday, and Mondays…but that’s just me

12. Grading---Weekly Discussion Questions SUGGESTIONS: Thursday: answer the question (make sure to refer to what you have read, something currently in the news, or what was discussed in seminar) Thursday: answer the question (make sure to refer to what you have read, something currently in the news, or what was discussed in seminar) Saturday —post to at least one classmate Saturday —post to at least one classmate Monday —post to another classmate, or the professor (that’s me) Monday —post to another classmate, or the professor (that’s me) Remember—you may post more if you choose!!Remember—you may post more if you choose!!

13. GRADING--Assignments You will have 10 Assignments in classYou will have 10 Assignments in class 40 points each.40 points each. MUST be completed no later than Tuesday of that unit at 11:59 ETMUST be completed no later than Tuesday of that unit at 11:59 ET No late assignments will be accepted. Ever.No late assignments will be accepted. Ever.

14. Exams Comprehensive Final- 320 pointsComprehensive Final- 320 points

15. Late work Late work will not be accepted unless there are clear and compelling extenuating circumstances. If you have extenuating circumstances that prevent you from completing course assignments/exams you must contact your instructor immediately—prior to the assignment/exam/quiz due-date unless prevented from doing so by emergency circumstances.

16. Late work Examples of extenuating circumstances are serious personal and/or family illness/hospitalization, death in the family, weather-related evacuation/emergencies, work emergencies, and issues related to active military assignment.Examples of extenuating circumstances are serious personal and/or family illness/hospitalization, death in the family, weather-related evacuation/emergencies, work emergencies, and issues related to active military assignment. Personal computer/software/internet connectivity issues and course blocks are not considered extenuating circumstancesPersonal computer/software/internet connectivity issues and course blocks are not considered extenuating circumstances

17. Late work Granting of late-work submission due to extenuating circumstances is at the discretion of the instructor and will require documentation for verification of extenuating circumstances.Granting of late-work submission due to extenuating circumstances is at the discretion of the instructor and will require documentation for verification of extenuating circumstances. If late work submission is granted, the instructor will establish new due-dates and requirements without loss of course points If late work submission is granted, the instructor will establish new due-dates and requirements without loss of course points

18. Drop box Discussion questions are submitted within the classroom under the corresponding unitsDiscussion questions are submitted within the classroom under the corresponding units MISSED SEMINARS and PROJECTS are submitted under the course “drop box”MISSED SEMINARS and PROJECTS are submitted under the course “drop box” All work MUST BE submitted using MICROSOFT WORD…not Microsoft Works or WordperfectAll work MUST BE submitted using MICROSOFT WORD…not Microsoft Works or Wordperfect No work will be accepted via emailNo work will be accepted via email

19. Darrell’s Tips Have an open mind! We will be discussing sensitive topics in class.Have an open mind! We will be discussing sensitive topics in class. Take your time…don’t try to do everything at onceTake your time…don’t try to do everything at once DO NOT wait until the last minute to begin a project/assignment …PROCRASTINATION will HURT!!!DO NOT wait until the last minute to begin a project/assignment …PROCRASTINATION will HURT!!! Spell check all of your workSpell check all of your work Turn in ALL of your work ON TIME!!Turn in ALL of your work ON TIME!! If you have ANY questions, don’t hesitate to email me!If you have ANY questions, don’t hesitate to email me! Don’t try to do anything on your own if you don’t understand!Don’t try to do anything on your own if you don’t understand!

20. More tips…. READ EVERYTHING!READ EVERYTHING! Get into the habit of reading the syllabus and all assignments thoroughly.Get into the habit of reading the syllabus and all assignments thoroughly. Communicate with myself and your classmates.Communicate with myself and your classmates. Answer EACH part of questions givenAnswer EACH part of questions given

21. Pet Peeves/Lagniappe Pet Peeves/Lagniappe LATE WORK...Should I say more?LATE WORK...Should I say more? Smart ______Smart ______ In seminars, PLEASE try to stay on topic.In seminars, PLEASE try to stay on topic. Make sure to know what chapter we are in when attending seminarMake sure to know what chapter we are in when attending seminar BEFORE seminar, read what will be discussedBEFORE seminar, read what will be discussed

22. Grades- Are we There Yet? Grades should be officially posted 5 DAYS AFTER the end of the unit, so…Grades should be officially posted 5 DAYS AFTER the end of the unit, so… Discussion grades AND Project grades will be posted no later than Sunday after the end of the unitDiscussion grades AND Project grades will be posted no later than Sunday after the end of the unit Seminar grades will be posted 2 Days after the seminar (Fridays)Seminar grades will be posted 2 Days after the seminar (Fridays)

23. Tech support If you are having problems accessing the classroom OR seminar, please contact tech supportIf you are having problems accessing the classroom OR seminar, please contact tech support Please do not interrupt seminar to discuss your problemsPlease do not interrupt seminar to discuss your problems

24. Whew! That’s enough, isn’t it?That’s enough, isn’t it? Any questions??Any questions??