1. Contact Databases Selecting a supplier and Negotiating the contract Iain Pritchard www.sayervincent.co.uk

2. Aims of the session To explore the key elements of a successful database selection or “What I wish I’d known before I signed the contract….”

3. Do database systems help charities? Copyright © Sayer Vincent ISBenchlearning Survey 2004

4. How many database implementations succeed … ?

5. Why projects go wrong … Poor business justification No framework Unclear expectations Lack of internal sponsorship Lack of ownership Bad planning Inadequate governance No project management … Poor contract negotiation

6. What happens when they do…

7. In the session we’ll cover… Key steps to a successful selection The issues that arise and how to address them Top tips in contract negotiation

8. What’s involved in selection…? Contract Set Your Requirements Supplier’s Response Agreed Specification and plan Ts & Cs Other Corresp’

9. What’s in a contract…?

10. Iain Pritchard …. is a partner at Sayer Vincent and leads on consultancy engagements, focusing on information systems and technology Iain has been head of IT for a number of organisations in both the voluntary and commercial sectors and specialises in strategic planning and project management for charities

11. To find out more… Information section at www.sayervincent.co.uk or email: iain@sayervincent.co.uk