1. Chapter 3: Listening Ms. Ingram

2. Speaking vs. Listening We speak at 120 to 180 words per minute. We hear and process quicker Rate Gap (used to improve listening skills) –Hear 50 words –Tune in and think about them –Hear next 60 words –Tune out and mind wanders –Hear next 70 words –Tune back in and think about them

3. Four Ways to Listen Discriminative Listening Empathetic Listening Appreciative Listening Critical Listening (Most important for learning and when trying to decipher if a message is logical, has value, or worthwhile.)

4. Good Listeners Evaluate your listening skills Listen carefully to what you say and how you say it Listening is, in the final analysis, a thinking skill, because it requires us to be selective with our attention to classify and categorize information, and to sort out important principles and concepts from a stream of facts, joke, and stories.

5. Bad Listening Habits 1.Tuning out dull topics 2.Faking attention 3.Yielding to distractions 4.Jumping to conclusions 5.Overreacting to emotional words 6.Interrupting

6. Listening “Spare Time” Techniques Explore-think ahead of the speaker Analyze-think about is being said Review main points Search for hidden meanings

7. A good listener will: 1.Provide encouragement 2.Ask for explanations 3.Paraphrase the message 4.Summarize 5.Put it down on paper