2. SPO #12 PRACTICES FOR IMPROVING LAW ENFORCEMENT RELATIONS WITH MULTI-CULTURAL COMMUNITIES

3. Positive contact must be made with group members; do not let them see you only when something negative has happened

4. Allow the public to see you in a non- enforcement role as much as possible

5. Make a conscious effort in your mind to treat all segments of society objectively and fairly while en-route to a call

6. Remember that all groups have some bad, some average and some good people among them

7. Be personable and friendly with minority group members; remember that many do NOT expect it

8. Do not appear uncomfortable or avoid discussing racial/minority issues with other officers and citizens

9. Generally, take responsibility for patiently educating citizens and the public about the role of the officer and about standard operating procedures in law enforcement; remember that citizens do not understand your culture

10. Do not be afraid to be a change agent in your organization when it comes to improving cross-cultural relations within your department and between police and community

11. Establish or participate in a Community Awareness or Outreach Groups comprised of leaders to act as a pipeline for information to be shared between law enforcement and the community – make it priority

12. Use conflict resolution methods in daily performance

13. Recruit community leaders and/or awareness groups into recruitment practices

15. Trail of Tears  1831 relocation of the Cherokee, Creek, Seminole, and Choctaw nations  Suffered from exposure, disease, and starvation while en route to their destinations  Many died, including 4,000 of the 15,000 relocated Cherokee and 6,000 of the 17,000 Choctaw  By 1837, 46,000 had been removed from their homelands opening 25 million acres for settlement by whites

17. Wounded Knee  1890 - 365 Troops with 4 Hotchkiss Guns  Lakota and Sioux were surrendering near Wounded Knee Creek to the 7 th Calvary  Black Coyote could not hear the order to give up his rifle  146 men, women, and children of the Lakota Sioux were killed

18. Wounded Knee

19.  1973 2 nd standoff occurred at Wounded Knee  Intolerable conditions on the Pine Ridge reservation, consistently one of the poorest counties in the USA  Marshalls had machine gun emplacements on top of the administration building  Both sides traded fire for most of the three months  fifteen armored personal carriers, rifles, snipers, helicopters, grenade launchers, flares, and 133,000 rounds ($500,000)

20. Wounded Knee  2 Native Americans killed, 2 FBI agents killed, 1 Marshal paralized  The murder rate between March 1, 1973 and March 1, 1976 was 170 per 100,000. Detroit had a rate of 20.2 per 100,000 in 1974 and at the time was considered "the murder capital of the US."

22. SPO #13 FOUR GENERATIONS IN THE WORPLACE Veterans – born before 1943 Veterans – born before 1943 Baby Boomers – 1944-1964 Baby Boomers – 1944-1964 X’ers – 1965-1980 X’ers – 1965-1980 Millennials/Y – 1981 –2000 Millennials/Y – 1981 –2000