1. Migrating Your Business To An E-Business www.adsx.com/oraclepractice Migrating Your Business to an E-Business Robert Edmiston Technology Manager robert.edmiston@adsop.com 11i Upgrade:

2. Migrating Your Business To An E-Business www.adsx.com/oraclepractice Applied Digital Oracle Practice  Certified Oracle Solution’s Provider  Performed Oracle Apps implementation for Services, utilities and manufacturing companies  Reseller for Sun and Compaq products  Experience in Financials, Distribution, Manufacturing and CRM

3. Migrating Your Business To An E-Business www.adsx.com/oraclepractice Agenda  Release 11i  Technical Architecture  New Features  Planning Your Upgrade  Upgrade Process  Upgrade Resources and Tools  Questions and Answers

4. Migrating Your Business To An E-Business www.adsx.com/oraclepractice Audience Participation What is your job function?  DBA / Developer  IS Management  End user  Executive Management  Other

5. Migrating Your Business To An E-Business www.adsx.com/oraclepractice Release 11i  Technical Architecture  New Features

6. Migrating Your Business To An E-Business www.adsx.com/oraclepractice Release 11i: World’s first applications designed to Run Globally Facilitate e-business Oracle’s Third 100% Internet Release

7. Migrating Your Business To An E-Business www.adsx.com/oraclepractice Audience Participation  Are you upgrading from 10.7 or 11?  10.7 Character  10.7 SmartClient  10.7 NCA  11

8. Migrating Your Business To An E-Business www.adsx.com/oraclepractice Architecture for 10.7 Character and Client/Server Modes Release 10.7 – Character or SC Windows Desktop GUI Forms Oracle 7/8 Data Server Concurrent Manager Character Forms Data Server Release 10.7 Character or SC

9. Migrating Your Business To An E-Business www.adsx.com/oraclepractice 11i New Technology Stack Release 10.7 Character or SC SHIFT Release 11i Browser & Web Servers Windows Desktop & Data Server

10. Migrating Your Business To An E-Business www.adsx.com/oraclepractice Release 11i Technology Stack Database Tier Middle Tier Desktop Tier Admin Server Concurrent Processing Server Forms Server Reports Server WebDB2.2 Listener WebDB 2.5 Apache Discoverer Server* Application Servers (8.1.6) * Optional Application Technology Stack Data Server (8.1.6 ORACLE_HOME) (8.0.6 ORACLE_HOME) Standard Web Browsers

11. Migrating Your Business To An E-Business www.adsx.com/oraclepractice New Features in Release 11i  Financials  Intercompany Segment  Matching receipts to invoices  Order Management  Enhanced workflow technology  Advanced pricing flexibility

12. Migrating Your Business To An E-Business www.adsx.com/oraclepractice Planning Your Upgrade What is the status of your upgrade to Release 11i?  Very early planning  Beginning soon  In Process  Almost complete  Other

13. Migrating Your Business To An E-Business www.adsx.com/oraclepractice Understand Product Information  New Feature Highlights  New Modules with R11i  Product Collateral (Oracle Apps Net)  Product Announcements  Data Sheets  Functional Overviews  White Papers

14. Migrating Your Business To An E-Business www.adsx.com/oraclepractice Understand The Details  White Papers  Multi-Org  Internet Computing  Product Update Notes  Frequently Asked Questions

15. Migrating Your Business To An E-Business www.adsx.com/oraclepractice Upgrade Hurdles Require Planning  Internal Justification  Resource Planning  Adoption of Technology  Release 11i Architecture Shift

16. Migrating Your Business To An E-Business www.adsx.com/oraclepractice Project Demands Varied Resources  Functional staff to review new features  Technical staff for customization analysis and redevelopment  Technical Architect for new infrastructure  Database Administrator to perform the technical upgrade  Project Manager to ensure smoothly run project

17. Migrating Your Business To An E-Business www.adsx.com/oraclepractice Planning: Understand your Approach  Different approaches for different business needs: Remove Customizations Eclipsed by New Features Retrofit Misaligned Customizations Base Software Upgrade Re-engineer Business Processes to take Advantage of New Features

18. Migrating Your Business To An E-Business www.adsx.com/oraclepractice Upgrade Process Category 1 – Before receiving new software Category 2 – Before performing upgrade Category 3 – Performing Upgrade AutoUpgrade Apply 11.5.x Maintenance pack Category 4 – Before using Oracle Applications Category 5 – Before using specific products Category 6 – Before using specific features

19. Migrating Your Business To An E-Business www.adsx.com/oraclepractice Minimize Downtime  Review contents of the 11i Upgrade  Perform multiple test upgrades  Migrate customizations  Continue running tests until zero failures  Ensure properly configured hardware  Use same hardware as Production upgrade  Upgrade may require more horsepower than normal production machine

20. Migrating Your Business To An E-Business www.adsx.com/oraclepractice Minimize Downtime  Upgrade data server to 8.1.6 with current release  Before making your system unavailable  Purge, archive and clean data  Perform all category 1 and 2 steps  Analyze your database  Review the upgrade runtime statistics report for any long-running jobs

21. Migrating Your Business To An E-Business www.adsx.com/oraclepractice Lessons Learned  There are more customizations in the system than the documented customizations  Testing will reveal potential problems  The Upgrade manual omits some required steps

22. Migrating Your Business To An E-Business www.adsx.com/oraclepractice Upgrade Resources and Tools  Oracle Support Services  Metalink  Latest Patch Lists  Applied Digital Oracle Practice  Upgrade Manual

23. Migrating Your Business To An E-Business www.adsx.com/oraclepractice Leverage Proven Migration Tools Easipath Migration Method (EMM)  Oracle’s Upgrade Methodology  Task Descriptions  Sample Project Schedule  Pre-Loaded R11i Sample Deliverables

24. Migrating Your Business To An E-Business www.adsx.com/oraclepractice Commence Detailed Planning Upgrade Processes Project Management Business Requirements Review Requirements Mapping Update Migrate Appl. & Tech. Architecture Migrate Custom Extensions Data Migration Documentation Business System Testing Training Production Migration Your Upgrade Needs to Address the Following Processes: Migration Assessment Update & Test TransitionProduction Note: These processes are incorporated in EMM Advantage

25. Migrating Your Business To An E-Business www.adsx.com/oraclepractice Begin Today  It Costs Nothing to Get Started  Keep Informed  Get Management Support with a strong business case

26. Migrating Your Business To An E-Business www.adsx.com/oraclepractice Are You Ready? Is Your Company Ready? Are Your Executives Ready? Are Your Employees Ready?

27. Migrating Your Business To An E-Business www.adsx.com/oraclepractice Thanks for taking the time to attend! Q & A