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Build It and They Will Come: SharePoint 2013 User Adoption Stacy L. Deere-Strole
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GOLD Thank You Sponsors! RAFFLE SILVER PLATINUM
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Survey’s & Social Best @SPSTORONTO EVER!! @SLDEERE and User Adoption Rocks @spstoronto http://spbuzz.it/spsto2015-evals
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Fun Facts Yankee Stadium – 1.5B Great American Ballpark – 290M Citi Field – 900M Nationals Park – 611M Chase Field – 354M Marlins Park – 550M Safeco Field – 518M PNC Park – 216M Turner Field – 209M Oakland Coliseum – 25.5M Angel Stadium – 24M Dodger Stadium – 23M Fenway Park – 650K Wrigley Field – 250K SharePoint Environment Build Ranges: 12,000 – 150,000
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Agenda The History Where Did We Start? Project Kick-off? Discovery Recommend & Build More Statistics Following Up Initiatives
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Where Did We Start? Initial Meeting – Introductions – Review Scope of Project – Learn Company Culture – Learn How They Communicate – Provide Governance Template – Agreement to “Step out of your comfort zone”!
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Where Did We Start? Central Admin, App & WFE SQL Very lower user adoption & understanding of SharePoint
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Where Did We Start?
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Project Kick-Off Identify & Approve Timelines Review Process for Discovery Sessions – Who to Invite – Types of Questions – Ensuring Interaction – The Promises!! – Follow-Ups Tour the Company Formal Communication Plan Executive Sponsor Meeting\Involvement Getting to know the company & business
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Project Team Identify Team & Roles – Executive Sponsor – Project Manager – IT Support – Site Owners – Consulting Team Get to know and bond with team members. Learn their strengths & weaknesses…
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Discovery Getting Honest Responses Provide leading questions… When they state “I wish it could do x” let them know it can. If time at end of day I’ll show you. Discuss Full Project Involvement Executive Sponsor – Step In show support Communication SDPS Assessment
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What Did We Discover
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Discoveries Nobody Trusts The DataDuplication of All Major Processes Duplication of Data No Standardizations (Browsers, etc.) No SLA’s of any kind Really only use the site for forms… Graphic Request – Not a true request No Formal Training No Governance No Understanding of Automation\Forms Don’t Trust Reporting Location inability to utilize tools Aware there are better ways… Communication seemed to be a bad word Contributor Permissions to All Sites Nobody Aware of Permission Issues
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2010 Statistics 78% 38,301 Page Views
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SharePoint 2010 Portal
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Site Architecture
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Site Architecture http://portal.domain.com/sites/budgets
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Site Architecture http://portal.domain.com
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“The historical sense involves a perception, not only of the pastness of the past, but of its presence” ― T.S. Eliot, Four QuartetsT.S. EliotFour Quartets “Disregard for the past will never do us any good. Without it we cannot know truly who we are.” ― Syd MooreSyd Moore Quotes Keeping Us Moving Forward
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I HAVE ALL THIS INFORMATION… NOW WHAT???
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Here’s where the fun and the hard work pays off.
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New Architecture
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Design Decisions
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In-Line with Building a Baseball Stadium
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Sites, Navigation, Databases Oh My! Web Applications Site Collections Navigation Content Databases Managed Metadata Quotas
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The Source
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Team Sites
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Site Architecture & Topology
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“This Totally Goes Against Our Culture!” ― Anonymous Quotes Killing a Project Before it Starts
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The Source
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Usage Statistics (8 Months)
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Usage Statistics (1Year)
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Search Statistics All Sources Local People Local Sites Still missing full AD Integration
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Never Forget to Follow-Up Training Developers, End Users & Site Administrators Governance Phase 2 (Backlog) Communication Responsibilities & Roles Provide Tools
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Now What? Automation is a DirectiveInternet Site Convertion to SharePoint Technology Standardization Selling Product Online!! Governance All Locations are Equal Going Mobile Additional Environments
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Feedback Training Still Needed Accessing & Getting too Information much easier. Navigation Has Elevated Communication Has Elevated Performance Excited about Automation IT & Strategic Planning are more plugged into the Organization & our needs Critical Date Calendar has really drawn departments closer together.
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Great American Ballpark
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User Adoption Quick Win Corporate Directory Skill Searching Specialize for your organization Get to know your co-works Meeting Preparation Company & Team Bonding System Integration (HR Systems, AD, CRM, etc.)
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Out of the Box By Default Full Name Title Department
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Customized Corporate Directory! Template Includes: Extension Mobile Phone Position Location Email Address
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My Thank You Building a Corporate Directory in Under 10 Minutes – http://spmindmelt.focalpointsolutions.co/sharepo int-corporate-directory-in-under-10-minutes- woot/ http://spmindmelt.focalpointsolutions.co/sharepo int-corporate-directory-in-under-10-minutes- woot/ – Item_Person_Updated: – Item_Person_Updated2:
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Different Views
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GOLD Thank You Sponsors! RAFFLE SILVER PLATINUM
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Thank you! Toronto Enterprise Collaboration User Group Change Management, Governance, SharePoint, Office 365, Yammer, PowerBI, etc http://www.meetup.com/TSPBUG/ http://www.meetup.com/TSPBUG/ Toronto SharePoint Business Users Group http://www.meetup.com/TorontoSPUG/ Saturday July 9, 2016 See you next year! http://spbuzz.it/spsto2015-evals
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Survey’s & Social Best @SPSTORONTO EVER!! @SLDEERE and User Adoption Rocks @spstoronto http://spbuzz.it/spsto2015-evals
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51 Stacy Deere-Strole @sldeere www.linkedin.com/in/stacydeere/ BLOG: http://spmindmelt.focalpointsolutions.co COMPANY: http://focalpointsolutions.co sdeere@focalpointsolutions.co https://www.facebook.com/focalpointsolutions
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