1. Samples roundtable discussion Sean Berens | Matt Hedemark

2. Samples What are samples? Why are they handled so differently? Zero price vs. Full discount Deposits? Breakout Workflow Ticket entry Ticket approval / denial Reporting

3. What are Samples? Samples are… Requested products being provided to customers at a reduced price (typically free) in hopes of spurring additional sales or new product placement.

4. Why are they handled so differently? Zero price Full price, full discount With or without deposits?

5. Breakout – Workflow Current flow definition Request -> Approve/Deny -> Deliver -> Bill Supplier -> Get Paid What other tasks would disrupt this workflow? Of these, what ones could eoStar be mindful of? What improvements could be made to the workflow? Self service Request while ordering No delivery if only sample order Better bill-back handling Customer sample follow-up/feedback

6. Breakout – Ticket entry What other information would be beneficial?

7. Breakout – Ticket approval / denial What improvements could be made? Automated approval basis Fund Customer / Employee / Warehouse Quantity Supplier / Brand / SKU Employee

8. Breakout – Reporting Current capabilities What improvements could be made? Better supplier bill-back management Sample impact analysis Sample distribution by Employees ION Customer fields Sample visibility during ordering

9. Discuss | Ask | Suggest Sean Berens – Product Manager – seanb@eostar.comseanb@eostar.com Matt Hedemark – Project Manager – matth@eostar.commatth@eostar.com