1. Interactive Data Submission System (IDSS) New User Training Carla Pacheco Assistant Director, DCO April 30

2. 2 IDSS New User Training April 30, 2010 What is the IDSS? A fully web-based system used to collect non-survey HEDIS results for all product lines IDSS is used by: – Health care organizations to submit HEDIS results – NCQA-certified HEDIS compliance auditors – NCQA-certified HEDIS software vendors

3. 3 IDSS New User Training April 30, 2010 Auditor Comments Commercial Medicaid and Medicare Report MeasureRateComment System Default UncheckedNRBlank* After Plan Lock Applied UncheckedNRBlank* YesAny rateReportable YesNR1.Plan chose not to report (Default) 2.Calculated rate was materially biased 3.Plan Not required to report** YesNBRequired Benefit not Offered YesNADenominator fewer than 30 Report MeasureRateComment System Default UncheckedNRBlank* After Plan Lock Applied UncheckedNRBlank* YesAny rateReportable YesNR1.Calculated rate was materially biased (Default) 2.Plan chose not to report 3.Plan Not required to report** YesNBRequired Benefit not Offered YesNADenominator fewer than 30

4. 4 IDSS New User Training April 30, 2010 IDSS Timeline Full Data Collection timeline and materials – http://www.ncqa.org/tabid/219/Default.aspx http://www.ncqa.org/tabid/219/Default.aspx January 2010 – XML Templates posted to NCQA’s website March 2010 – Data Dictionaries, 1 st and 2 nd tier validations and RRU checks posted to NCQA’s website April 28, 2010 – IDSS available and receive submission ids June 2010 – CAHPS reports available – Commercial and Medicaid data and Attestation due on June 15 by 11:59 pm EST – Medicare data and attestation due June 30 by 11:59 pm EST July 2010 – HEDIS summary reports posted to the Submission List Page

5. 5 IDSS New User Training April 30, 2010 HEDIS Data Submission Deadlines Communication sent via the IDSS mailbox on April 29, 2010 – Any data received after the June 15 deadline for commercial and Medicaid and June 30 for Medicare may be ineligible for NCQA public reporting programs – A processing fee may be charged for late data and resubmissions that wish to publicly report

6. 6 IDSS New User Training April 30, 2010 IDSS Materials IDSS templates are XML based. – Allows for more flexibility – Simple to understand and use The XML templates, Data Validations, and Data Dictionaries are available on NCQA’s website: http://www.ncqa.org/tabid/370/Default.a spx http://www.ncqa.org/tabid/370/Default.a spx

7. 7 IDSS New User Training April 30, 2010 What’s New in 2010? Updated the User Management Tool Added the Organization Management Tool Redesigned the Submission List page Removed the Satisfaction with Experience of Care Domain from the ART Added an Attestation e-sign option Organization Administrators can set the public reporting intentions for the Attestation Added the Detail Report

8. 8 IDSS New User Training April 30, 2010 E-Signing the Attestation New e-sign Attestation Only an authorized officer of the company has the rights to e-sign the Attestaion and should be assigned the Signer role After the applying the plan lock the Organization Administrator sets the public reporting intentions and notifies the Signer that the Attestation is ready to be e-signed Created an e-sign tutorial and separate instructions for how to e-sign the Attestation

9. 9 IDSS New User Training April 30, 2010 Advantages of E-signing NCQA receives the Attestation immediately Public reporting intentions and signature are electronically captured No longer need to mail in the Paper Attestation with the “wet signature” Support NCQA’s green efforts!

10. 10 IDSS New User Training April 30, 2010 Additional Help Email or phone your NCQA Account Manager – The complete list is found at www.ncqa.org/tabid/219/Default.aspx www.ncqa.org/tabid/219/Default.aspx Email the IDSS mailbox at: idss@ncqa.orgidss@ncqa.org

11. 11 IDSS New User Training April 30, 2010 Questions

12. 12 IDSS New User Training April 30, 2010 Demonstration