1. Interviews Chapters 7 & part of 8 Google Images

2. Agenda Discussion of Housekeeping items Chapter 7 Discussion Chapter 8 Discussion Closing Remarks Google Images

3. Housekeeping Grades: Check them! Outstanding Assignments: All Graded Don’t Forget About the Final Project Google Images

4. Basic Information for All Types of Interviews Chapter 7

5. Types of Interviews Counseling Interviews: Employment Interview: http://www.youtube.com/watch?v=Nd kTGxtnCus http://www.youtube.com/watch?v=Nd kTGxtnCus Exit Interview http://www.jobdig.com/articles/539/ Five_Tips_For_Your_Exit_Interview.ht ml http://www.jobdig.com/articles/539/ Five_Tips_For_Your_Exit_Interview.ht ml Grievance or Confrontation Interview Group Interview http://www.best-job- interview.com/group-interviews.html http://www.best-job- interview.com/group-interviews.html Informational Interview Interrogation Interview Media Interviews: http://www.youtube.com/watch?v=NZ fUgVSfKdQ&feature=related http://www.youtube.com/watch?v=NZ fUgVSfKdQ&feature=related http://www.youtube.com/watch?v=6f dPXR3gUpw http://www.youtube.com/watch?v=6f dPXR3gUpw Performance Review http://careerplanning.about.com/od/ performancereview/a/reviews.htm http://careerplanning.about.com/od/ performancereview/a/reviews.htm Persuasive Interview http://www.youtube.com/watch?v=y1 Y02_oZP8U&feature=fvw http://www.youtube.com/watch?v=y1 Y02_oZP8U&feature=fvw

6. Basic Interview Organization Opening Phase Rapport: http://www.youtube.com/watch?v=WRJgT7ftYFUhttp://www.youtube.com/watch?v=WRJgT7ftYFU Orientation: Name, purpose, length of interview Motivation: Straightforward answers Question-Response Phase: The heart of the interview Closing Phase: Summary; interviewee allowed to ask questions; thanking each other Google Images

7. Using Q & A in the Interview What types of questions should be asked Open-ended questions Hypothetical Questions Direct (Specific) Questions Closed Questions Loaded Questions Leading Questions Third-party Questions Verbal and Nonverbal Probes http://www.youtube.com/watch?v=WY856HMuZnQ

8. Decide How Best to Organize Questions Funnel Sequence: General to specific Inverted Funnel Sequence: Specific to the general Hourglass Sequence: Go from specific back to general as a way to reopen the topic Diamond Sequence: Used for clarification Google Images

9. Be Prepared to Answer Questions Try to relax and be yourself Don’t rush into an unprepared answer If you don’t know or unsure, say so! Don’t be pressed into saying more than you want to say Use open-ended questions to present the info you want the interviewer to know Listen carefully to hypothetical open questions Be attentive to the interviewer’s intentions when direct questions are asked Don’t let closed questions limit you to an incorrect answer Avoid answering yes/no to a loaded question Be aware of leading questions 3 rd party questions are often aimed at getting you to say more than you are planning to say http://www.youtube.com/watch?v=q1QPa fzXO-w&feature=channel

10. Tips for a Successful Interview http://www.youtube.com/watch?v=RR-RmT3qNiY http://www.youtube.com/watch?v=IxbRWsYljyE&featur e=channel http://www.youtube.com/watch?v=IxbRWsYljyE&featur e=channel

11. Interviewee: Preparing for the Interview Google Images

12. Preparation Have a positive attitude Communicate & Dress for the Occasion (Impression Management) Controlling Style Submissive Style Be prepared for any type of interview Non-structured Interview Structured Interview Stress Interview Group Interview Video/Virtual Interview Be prepared for any type of interview Plan answers to questions Standard Questions Behavioral Questions Be prepared with questions to ask: http://www.youtube.com/watch ?v=mJXfztOfrVw http://www.youtube.com/watch ?v=mJXfztOfrVw Be prepared to follow up http://www.youtube.com/watch ?v=R6oI17sSl_E http://www.youtube.com/watch ?v=R6oI17sSl_E http://www.quintcareers.com/jo b_interview_follow-up.html http://www.quintcareers.com/jo b_interview_follow-up.html

13. Interviewer: Planning the Interview Get to know the interviewee ahead of time Plan the environment Organize the interview: Plan the opening phase: How will you establish rapport? Plan the question-response phase: http://www.youtube.com/watch?v=i- rGn7RRBU0&feature=channel http://www.youtube.com/watch?v=i- rGn7RRBU0&feature=channel Plan the closing phase: How will you summarize

14. Interviewer: Conducting the Interview Ask only lawful questions: http://www.youtube.com/watch?v=kdd5RAKxz04 Listen carefully Clarify & Verify responses; avoid assumptions Google Images