1. Lesson 12.1The Interview Process and Preparation Lesson 12.2The Interview Lesson 12.3After the Interview 12 CHAPTER Interviewing for a Job ©2013 Cengage Learning. All Rights Reserved.

2. SLIDE Investigating Your CAREER Lesson 12.1 The Interview Process and Preparation Goals Explain the purpose of interviews. Identify the different types of interviews. Describe how to prepare for an interview. Chapter 12 2

3. ©2013 Cengage Learning. All Rights Reserved. SLIDE Investigating Your CAREER Lesson 12.1 The Interview Process and Preparation Terms job interview unstructured interview structured interview screening interview performance interview group interview behavioral interview dining interview telephone interview virtual interview Chapter 12 3

4. ©2013 Cengage Learning. All Rights Reserved. SLIDE Investigating Your CAREER Job Interview A job interview is a conversation between a job applicant and one or more people in a company or organization to discuss the applicant’s qualifications for a specific job. 4 Chapter 12

5. ©2013 Cengage Learning. All Rights Reserved. SLIDE Investigating Your CAREER Purpose of Interviews for Interviewer Determine your skills and abilities to decide if you will be a good fit for the company Assess your attitude and appearance Ensure that you have the skills needed for the position, the work ethic necessary to carry out the job See if your personality is a good fit for the environment you would be working in 5 Chapter 12

6. ©2013 Cengage Learning. All Rights Reserved. SLIDE Investigating Your CAREER Purpose of Interviews for Applicant Determine if you want this job at this company Find out specific job qualifications and details about the company Learn if your skills and abilities match the qualifications of the job Decide if you would enjoy working with this company Discover if you and the company share values 6 Chapter 12

7. ©2013 Cengage Learning. All Rights Reserved. SLIDE Investigating Your CAREER Types of Interviews Unstructured interview Structured interview Screening interview Performance interview Group interview Behavioral interview Dining interview Telephone interview Virtual interview Chapter 12 7

8. ©2013 Cengage Learning. All Rights Reserved. SLIDE Investigating Your CAREER Preparing for the Interview Review the research on the company Prepare your portfolio Know your resume Practice for the interview Review last-minute details 8 Chapter 12

9. ©2013 Cengage Learning. All Rights Reserved. SLIDE Investigating Your CAREER Preparing for Interview Questions Plan answers to common questions Plan answers to illegal questions Plan questions to ask 9 Chapter 12

10. ©2013 Cengage Learning. All Rights Reserved. SLIDE Investigating Your CAREER 12.1 The Interview Process and Preparation SUMMARY The interviewer’s goal during a job interview is to determine the applicant’s skills and abilities and to determine if he or she will be a good fit for the company. The applicant should be active during the interview process and learn about the company to determine if this is a company where he or she wants to work. There are two basic types of interviews: unstructured and structured. Structured interviews include screening, group, behavioral, dining, telephone, and virtual interviews. Before each interview, applicants should research the company, prepare their portfolio and review their resume, practice answers to common interview questions, and review last-minute details. Applicants should be aware of common interview questions and how to answer them. They should also plan how to deal with illegal interview questions, and determine three or four questions to ask the interviewer. 10 Chapter 12

11. ©2013 Cengage Learning. All Rights Reserved. SLIDE Investigating Your CAREER Lesson 12.2 The Interview Goals Discuss image as it pertains to interviewing. Explain the components of the interview. Examine nontraditional interviews. Term body language Chapter 12 11

12. ©2013 Cengage Learning. All Rights Reserved. SLIDE Investigating Your CAREER Image and Arrival Your attitude Your appearance Your verbal language Your nonverbal language 12 Chapter 12

13. ©2013 Cengage Learning. All Rights Reserved. SLIDE Investigating Your CAREER Components of the Interview Opening the interview The questioning process Closing the interview 13 Chapter 12

14. ©2013 Cengage Learning. All Rights Reserved. SLIDE Investigating Your CAREER Tips for Dining Interviews Etiquette techniques Appearance Small talk 14 Chapter 12

15. ©2013 Cengage Learning. All Rights Reserved. SLIDE Investigating Your CAREER Tips for Telephone Interviews Speaking voice Attire Location Attention 15 Chapter 12

16. ©2013 Cengage Learning. All Rights Reserved. SLIDE Investigating Your CAREER Tips for Virtual Interviews Technology Attire Speaking voice 16 Chapter 12

17. ©2013 Cengage Learning. All Rights Reserved. SLIDE Investigating Your CAREER 12.2 The Interview SUMMARY It is important to arrive approximately 15–20 minutes early to an interview. This provides time to find the right location, review the portfolio, and become familiar with the environment. Applicants should also be aware of their professional image, which includes their attitude, appearance, verbal language, and nonverbal language. The three main components of an interview include opening the interview, the questioning process, and the closing. Nontraditional interviews include dining, telephone, and virtual interviews. Extra preparation may be needed for these types of interviews. 17 Chapter 12

18. ©2013 Cengage Learning. All Rights Reserved. SLIDE Investigating Your CAREER Lesson 12.3 After the Interview Goals Discuss how to evaluate performance after the interview. Describe follow-up procedures after the interview. Explain steps to consider after the interview. Term evaluate Chapter 12 18

19. ©2013 Cengage Learning. All Rights Reserved. SLIDE Investigating Your CAREER Evaluate Your Performance What did you do well? List of positives Make sure you understand positives Make sure you can carry positives over to next interview What could you have done better? List of negatives Make notes on how to improve each area Get advice from people who might be able to help you improve 19 Chapter 12

20. ©2013 Cengage Learning. All Rights Reserved. SLIDE Investigating Your CAREER Follow Up After the Interview Write a thank-you letter or email to the person (or persons) who interviewed you If you are interested in the position Offer thanks Provide additional information or clarification If you decide you are no longer interested Advise the interviewer that you no longer wish to be considered for the position Offer thanks Be positive and complimentary 20 Chapter 12

21. ©2013 Cengage Learning. All Rights Reserved. SLIDE Investigating Your CAREER Considering the Next Steps Review your written evaluation of the interview. Consider all the things you did well and make sure you understand why they went well. For the parts of the interview that did not go well, consider them in-depth. Do you need to do more research about the company? Do you need to practice your interviewing skills? 21 Chapter 12

22. ©2013 Cengage Learning. All Rights Reserved. SLIDE Investigating Your CAREER 12.3 After the Interview SUMMARY Evaluating your performance after your interview is an important component of any interview. This evaluation should be a true learning experience. Make sure you evaluate the areas of the interview where you did well and those areas where you did not do well. Make sure to follow up after an interview with a thank-you letter or email. If you had a group interview, write a thank-you to each interviewer. Several people may have been interviewed, so make sure to refer to the specific job that you interviewed for. 22 Chapter 12