1. Asset Management Know your environment

2. Inventory Why Inventory?

3. Inventory Approaches WAN schematic –Sites, type of connections, carriers, circuit ID –Servers, users, IP addressing, key contacts, street address LAN schematic –Site-specific, topology, switches, routers, hubs, cabling, room locations

4. Inventory Approaches Server Hardware Inventory –Processor, memory, disk –Backup cycles, maintenance Server Software Inventory Communications Facilities –Circuit numbers, type/speed, repair phone numbers

5. Inventory Approaches Vendor List Support Services

6. Inventory Approaches Write it down Keep it current If your entire system was destroyed…

7. Know Your Users Who are the people you are serving? Find out user needs

8. Planning Downtime Minimize impact Overestimate time slightly Scheduling Announcing

9. Testing Create a test environment Test in a production environment Using redundant systems Phasing

10. Legacy Systems “older” technology Keep documentation Training (if still available) Staff assignments – varied

11. TCO Total Cost of Ownership –Hardware/Software –Support –Network facilities –Training –Administrative –Money (depreciation,etc) –Wasted time –Consumables (paper, diskettes) –Coworker’s time

12. Asset Management Maintain standards Outsourcing Automation Tools Inventory Tracking software Effective Training Proactively checking for problems

13. Asset Management What is the ultimate goal?